Paperturn Reviews in February 2025: User Ratings, Pros & Cons

Auto renewal query...

Had an auto renewal come through which after evaluation we realised we didn't need the full extent of. Spoke to a few contacts at Paperturn to discuss the options. Ultimately Cassandra quickly called back and we came to mutual decision that worked for us and enabled us to continue using the service at a level we needed. Very courteous and friendly and went the extra mile for us. A company that has got it's customer service sussed!

Easy to use with incredible customer support

I love the ease of this platform and quality of the product. My company uses Paperturn to embed our digital newsletter into emails for wide distribution. The esthetic's are great and can be used in combo with other digital marketing platforms. When there ARE issues, few and far between, the custom support is above and beyond great. They were prompt in their response, gave great advice and followed up. After I tried all suggested- I was able to send them my document and they went through it ...

We Love Paperturn

We instantly increased our customer response when we moved to Paperturn. They offer useful features, and they are always introducing something new and exciting. Their platform is SO easy to use!

Ten stars out of five

Jessica from their customer service walked me through the integration into my wix website in just a few minutes and helped me adjust all my settings. It was so easy and they were very helpful.

Great product and easy to set up!

Our hotel is very happy with Paperturn and the quality of product they provide. The customer service is outstanding, quick and very responsive! Paperturn continues to add useful features.

Paperturn's platform is excellent

Paperturn's platform is easy to use and the content looks professional on the site. The customer service is excellent and always quick to respond to any inquiries. We are pleased with this service!

Billing Error

When we changed from annual payment to monthly fees we were automatically charged with annual fee again. I called and spoke with Cassie, head of Customer Service, who researched our account, shared some insights, and promptly provided a solution that satisfied everyone.

Very cool service for hosting an…

Very cool service for hosting an interactive PDF with clickable links.

Excellent technical support from online…

Excellent technical support from online chat mostly with Bailley but also from Emma, Mia and Anders. Thank you.

Really good company. Great customer service

Paperturn have been really great for me to use for flipbook subscriptions for my customers. So easy to understand and implement the code into websites with the 'paperturn' noises to create life-like online brochures. I get a handy, yearly email notification for renewals which allows me to make changes if required. The customer service is immediate, timely and no waiting for replies. Really good company.