Paperform Reviews in March 2025: User Ratings, Pros & Cons

Paperform support is second to none

Paperform support is second to none. Their team is always ready to assist with any queries or issues you might encounter. They are prompt, professional, and extremely knowledgeable about their product. They are always willing to go the extra mile to ensure your satisfaction. Their dedication to their customers is truly unmatched in the industry.

Very quick response

Very quick response, kind and the answers are to the point. Recommended!

Lot's of options and a great support…

Lot's of options and a great support staff!

Paperform has features and support you can't find anywhere else.

Paperform allowed us to create and manage a ticketing form that we weren't able to create through any other platform. The features, design elements and easy user interface made the entire process easy. Everyone on the support team was incredibly responsive and helpful. Would recommend Paperform to any business looking for something new.

Very Accommodating

The support team was very accommodating! They handled my specific situation great, and I am satisfied overall.

I love it

Using Paperform has drastically improved my clients experience when it comes to filling out forms such as booking and onboarding. The platform is powerful, easy to use and esthetic. And the support staff is knowledgeable and quick to reslove your questions or issues.

Great Service, AMAZING support!

I have been using Paperform for approximately a year now. I has been an AMAZING tool for my business. The amazing team that helps run Paperform is what makes it even more amazing. Everyone on the support team is patient, knowledgeable, and kind. They have all gone above and beyond to help me with my forms when I have needed it. I highly recommend Paperform.

Easy to use and clean

Easy to use and clean, simple interface. I tested multiple competitors before I found Paperform, and so far it's the best I've used.

The Best Customer Support Team Ever

The Best Customer Support Team Ever I've used Paperform for several years. The product provides endless custom solutions, which inevitably sometimes ends up with a complex form. When I reach out to their support team via their chat feature, I'm never disappointed. My package includes around the clock help, because I at work odd hours. If you do too, it's WELL WORTH IT. I sometimes wish they also provided phone support -- which would be faster, but this way actually helps the user LEARN the ...

Making up grading easy!

Had a question about upgrading my plan for some interesting features I was interested in. The team responded in a timely manner and gave me ample time to cross compare the features. Support is quick and helped me make my decision.