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9.2

Spot Score

Paperform - Online Form Builder Software

Paperform Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly create and get paid online.

4.7

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Starts from $20/Month when Billed Yearly

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Paperform Reviews & Ratings

4.7

Excellent

Based on 197 ratings & 144 reviews

Rating Distribution

Excellent

(135)

Very Good

(3)

Good

(6)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Paperform stands out as a powerful and flexible tool for creating forms, with a user-friendly interface that makes it easy to learn and use. Users have praised the exceptional customer support provided by Paperform, highlighting the team's responsiveness, knowledge, and proactive assistance. The support team goes above and beyond to help users maximize the ...Read more

Paperform pros and cons

  • Excellent customer support with fast and proactive assistance.

  • User-friendly interface and ease of learning.

  • Powerful features and flexibility for creating dynamic forms.

  • Responsive and knowledgeable support team willing to go above and beyond.

  • Building highly advanced functionality can be tricky.

  • Limited selection in the Marketplace for additional apps and connectors.

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Showing 11-20 out of 144

AR

Alex Russell-Falla

05/01/24

5 out of 5

Paperform has some of the best support in the SaaS world!

Paperform as a tool is extremely flexible and powerful. It's fairly intuitive (though building super fancy functionality can get tricky, understandably) and generally pleasant to use. Within the last couple of years, it has surpassed industry-leader Typeform—which I used to regularly evangelize—in its logic capabilities! But what really sets Paperform apart is the almost-unbelievably-high quality of their Support. I've interacted with the Support team [with a non-Enterprise account] in ...

Read more

AR

Alex Russell-Falla

05/01/24

5 out of 5

Paperform has some of the best support in the SaaS world!

Paperform as a tool is extremely flexible and powerful. It's fairly intuitive (though building super fancy functionality can get tricky, understandably) and generally pleasant to use. Within the last couple of years, it has surpassed industry-leader Typeform—which I used to regularly evangelize—in its logic capabilities! But what really sets Paperform apart is the almost-unbelievably-high quality of their Support. I've interacted with the Support team [with a non-Enterprise account] in ...

Read more

VC

Valentina Coste

04/30/24

5 out of 5

Excellent Customer Service

In addition to being an extremely useful platform, the exceptional customer support provided by the Paperform Team stands out. They are always available to promptly address any questions or concerns. Highly recommended! Congratulations!

VC

Valentina Coste

04/30/24

5 out of 5

Excellent Customer Service

In addition to being an extremely useful platform, the exceptional customer support provided by the Paperform Team stands out. They are always available to promptly address any questions or concerns. Highly recommended! Congratulations!

JO

Jonathan Oliver

04/29/24

5 out of 5

Great Product, Great Team

A really great product with an amazing support team who have helped me navigate all my questions, comments...it almost feels like they are a part of our team!

RR

Ramiro Roballos

04/29/24

5 out of 5

The customer support team is amazing

The customer support team is truly outstanding. I've always gotten a response in under 2 minutes, even a Sunday night. Each one of the team members was very qualified and provided excellent support.

JO

Jonathan Oliver

04/29/24

5 out of 5

Great Product, Great Team

A really great product with an amazing support team who have helped me navigate all my questions, comments...it almost feels like they are a part of our team!

RR

Ramiro Roballos

04/29/24

5 out of 5

The customer support team is amazing

The customer support team is truly outstanding. I've always gotten a response in under 2 minutes, even a Sunday night. Each one of the team members was very qualified and provided excellent support.

M

Mika

04/22/24

5 out of 5

Amazing company, outstanding customer support.

Amazing company. Their forms are the state of art of the form. Calculations, equations, various input method, really good UI and UX overall, and the most important part of it, it's their customer support which has been so valuable in all those years we have using Paperform. We have managed to create paperless business by just using their forms, removing the need to forth and back with printing, scanning, emailing...saving time for our users and ourselves. The integration with Google sheets ...

Read more

M

Mika

04/22/24

5 out of 5

Amazing company, outstanding customer support.

Amazing company. Their forms are the state of art of the form. Calculations, equations, various input method, really good UI and UX overall, and the most important part of it, it's their customer support which has been so valuable in all those years we have using Paperform. We have managed to create paperless business by just using their forms, removing the need to forth and back with printing, scanning, emailing...saving time for our users and ourselves. The integration with Google sheets ...

Read more