PagerDuty Reviews in March 2025: User Ratings, Pros & Cons

"Scalable, easy to understand and popular among IT professionals"

What do you like best about PagerDuty? In terms of the platform itself, i like hoe it ingests a lot of internal and third-party data ensuring i have full observability of the data warehouse and suppressing multiple alerts for one incident that contains data issues

"PagerDuty is satisfactorily-designed for incident mamagement"

What do you like best about PagerDuty? I like how i choose to be alerted and mostly i use phone and SMS. I like the On-call duty scheduling that allows me to share on duty responsibilities with my team

"Tools for dependable incident reporting"

What do you like best about PagerDuty? In order to provide a higher level of end-user experience, real-time monitoring of our application is absolutely essential. This platform enables us to monitor the functionality of our business application.

"Perfect Solution For Managing Alerts"

What do you like best about PagerDuty? I like that this software can schedule overrides It makes alert escalation easy

"The service works and is easy to configure"

What do you like best about PagerDuty? Schedule overrides and alert escalations What do you dislike about PagerDuty?

"Great On System for Managing On Call Alerts"

What do you like best about PagerDuty? A solid, dependable, scaleable, reliable alert management tool that integrates with a large number of systems. Website/portal is easy to navigate; you don't get lost trying to get things done. System allows each user to select how they are notified (call, e-mail, text, teams message) of alerts and in what order.

"PagerDuty"

What do you like best about PagerDuty? It is very easy to get started. The basics work properly and as you become more familiar you have considerable options for alarm management.

"Helpful"

What do you like best about PagerDuty? Fantastic software that allows you to track and manage your call center with easy way easy to integrate with any tools to manage real-time managment best soft that have self-learning from the past incident.

"The best Integrated Centralized Alerted system"

What do you like best about PagerDuty? We use Pager Duty in our sales Department , As there's alot of running tasks and projects and each of them managed by small numbers of the staff so its important for us to be alerted quickly and efficiently for all tasks which needs quick interfere .Pager Duty integrated with alot of internal apps and CRM'S sonit collect all the alerts and gather it all.

"Amazing onboarding experience with rundeck"

What do you like best about PagerDuty? 1. Helped to understand the business need and accordingly shared the enterprise plan. 2. Onboarding was super smooth as we had dedicated support from rundeck and slack channel to mitigate all blockers instantly