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9.8

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PagerDuty - Incident Management Software

PagerDuty Reviews in April 2025: User Ratings, Pros & Cons

Streamline incident management with PagerDuty.

4.5

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PagerDuty Reviews & Ratings

4.5

Very Good

Based on 1748 ratings & 258 reviews

Rating Distribution

Excellent

(203)

Very Good

(54)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with various applications, and ease of implementation. The software's scalability and reliability stand out, making it a valuable tool for organizations seeking efficient incident ...Read more

PagerDuty pros and cons

  • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

  • User-friendly interface with intuitive design, making it easy to navigate and use.

  • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

  • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

  • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

  • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

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Showing 11-20 out of 258

RK

Rishab K

01/04/24

5 out of 5

"Works like a charm"

What do you like best about PagerDuty? Previously we were really helpless when an issue occured but with pagerduty it has become really easy to manage incidents with in teams. it helps us gets fast responses it has enhanced our team work. it also allows 3rd party api integrations as well.

WC

Willie C

01/04/24

5 out of 5

"PagerDuty has been an incredible asset in my role managing project flows"

What do you like best about PagerDuty? I love it because it helps automate alerts, which promotes timely responses to project issues. And creating workflow automation with PagerDuty is quick and easy to implement. With this tool, automatically escalate to the right people and schedule with ease.

RK

Rishab K

01/04/24

5 out of 5

"Works like a charm"

What do you like best about PagerDuty? Previously we were really helpless when an issue occured but with pagerduty it has become really easy to manage incidents with in teams. it helps us gets fast responses it has enhanced our team work. it also allows 3rd party api integrations as well.

WC

Willie C

01/04/24

5 out of 5

"PagerDuty has been an incredible asset in my role managing project flows"

What do you like best about PagerDuty? I love it because it helps automate alerts, which promotes timely responses to project issues. And creating workflow automation with PagerDuty is quick and easy to implement. With this tool, automatically escalate to the right people and schedule with ease.

SM

Siphehesihle M

12/17/23

5 out of 5

"" Exclusive Building and Engagement with your Professional Network ""

What do you like best about PagerDuty? Simple but comprehensive SaaS incident response platform for IT departments for machine data and human intelligence integration thus improving agility across organizations.

SM

Siphehesihle M

12/17/23

5 out of 5

"" Exclusive Building and Engagement with your Professional Network ""

What do you like best about PagerDuty? Simple but comprehensive SaaS incident response platform for IT departments for machine data and human intelligence integration thus improving agility across organizations.

AU

Anonymous User

12/12/23

5 out of 5

"Never miss any critical alerting"

What do you like best about PagerDuty? I have been using PagerDuty for almost 7 years. It helps us in scheduling On call shifts with ease and override the schedule anytime you want. The most important thing is the alerting. PagerDuty never fails to alert any critical situations in production environment. I can acknowledge the alerts anywhere. It does not matter if you have internet connectivity, you can get alerts in all forms.

AU

Anonymous User

12/12/23

5 out of 5

"Never miss any critical alerting"

What do you like best about PagerDuty? I have been using PagerDuty for almost 7 years. It helps us in scheduling On call shifts with ease and override the schedule anytime you want. The most important thing is the alerting. PagerDuty never fails to alert any critical situations in production environment. I can acknowledge the alerts anywhere. It does not matter if you have internet connectivity, you can get alerts in all forms.

AA

Asaf A

12/03/23

5 out of 5

"A Game Industry Perspective on PagerDuty's Incident Response Solutions"

What do you like best about PagerDuty? As a SecOps professional in cybersecurity, I find PagerDuty to be an indispensable tool for enhancing our incident management efficiency. Its ability to swiftly aggregate alerts from various monitoring systems allows for quick identification and response to potential security threats, a critical feature in the fast-paced cyber environment. The platform's robust integration with a wide array of security tools centralizes alerts, facilitating easier ...

Read more

AA

Asaf A

12/03/23

5 out of 5

"A Game Industry Perspective on PagerDuty's Incident Response Solutions"

What do you like best about PagerDuty? As a SecOps professional in cybersecurity, I find PagerDuty to be an indispensable tool for enhancing our incident management efficiency. Its ability to swiftly aggregate alerts from various monitoring systems allows for quick identification and response to potential security threats, a critical feature in the fast-paced cyber environment. The platform's robust integration with a wide array of security tools centralizes alerts, facilitating easier ...

Read more