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9.8

Spot Score

PagerDuty - Incident Management Software

PagerDuty Reviews in March 2025: User Ratings, Pros & Cons

Streamline incident management with PagerDuty.

4.5

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PagerDuty Reviews & Ratings

4.5

Very Good

Based on 1748 ratings & 258 reviews

Rating Distribution

Excellent

(203)

Very Good

(54)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 91-100 out of 258

MH

Mark H

10/22/20

5 out of 5

PagerDuty is very easy to use and offers integration with all the products that we use seamlessly.

What do you like best? Easy to use interface and concepts such as service groups, rotations, and on-call assignment. Offers easy integration with a comprehensive list of providers and thorough documentation for each. The service is rock solid and no issues/downtime have been observed. What do you dislike? They sometimes change the UI and make it less intuitive to use. Not a deal-breaker and they did add back the option to use the old UI. What problems are you solving with ...

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F

Fatima

10/20/20

5 out of 5

A big improvement in our operations!

PROS & CONS What are the best aspects of this product? I love its unique features such as rotations, on-call assignments, and service groups! Its interface is user-friendly and the integrations makes our work easier and seamless. It also provides a list of providers which comes in handy for us in dealing with issues. It's a robut system! No downtime, no issues at all. What aspects are problematic or could work better? I'm not sure why they sometimes changes the user interface making it ...

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AW

abe w

10/07/20

4.5 out of 5

Perfect tool for managing incidents

What do you like best? What I like the most is how easy and manageable it is to use this tool What do you dislike? The Visibility console filtering needs work and you are currently limiting the entire team to just one What problems are you solving with the product? What benefits have you realized? La resolucion d einicedes. PagerDuty streamlines the incident management lifecycle by reducing noise and time to resolution.

W

Wade

10/01/20

4 out of 5

PagerDuty is the best!

PROS & CONS What are the best aspects of this product? I find its ability to integrate with multiple softwares really useful for our company since we utilize a lot of apps in our operations. We're able to be alerted on any changes in our system and any of our team members can respond to it in no time. What aspects are problematic or could work better? I have no issues with PagerDuty! It's an awesome software. What specific problems in your company were solved by this product? On-call ...

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R

Reanna

09/19/20

4 out of 5

Top-notch business solution

PROS & CONS What are the best aspects of this product? PagerDuty really does its job in improving our operations. We're more efficient now when it comes to resolving software issues. We're now able to easily recover data when needed. What aspects are problematic or could work better? The user-interface is a bit complicated and too complex for non-experts and beginners. What specific problems in your company were solved by this product? This software is a critical part of our business ...

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S

Saul

09/15/20

5 out of 5

Improve our monitoring system

PROS & CONS What are the best aspects of this product? I love that this app is customizable! It allows me to customize the settings based on my preference such as frequency and format of notification. I also love its integration with various software! All of these for a reasonable price! What aspects are problematic or could work better? It's a bit complex so it might take a little while for one to lear it. I would suggest more training for users! What specific problems in your company ...

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SB

Stan B

09/14/20

4.5 out of 5

A tool that notifies the digital mishaps presented.

What do you like best? It maintains incredible functionalities, which allow a splendid fluidity in the performance of a company, when we go to correct and alert certain systematic errors that occur, mentioning that its operations metrics are surprising in every sense, since it provides us with constant analysis of each product that just comes out, being one of my favorite software in these analytical branches of a complete system, with very detailed information on its appropriate ...

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RB

Radne B

09/10/20

4.5 out of 5

Excellent tool for the solutions of problems presented.

What do you like best? PagerDuty has an incredible mode of guard schedules for the members of the organizations, which is very useful to establish well-promoted schedules without problems in their training templates of these forms, highlighting that internally in this program we can determine that their systematization In the same way, the number of calls between teams is incredible, since they are of a high advanced category, including the software in its entirety, being one of the ...

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MC

Maria C

09/06/20

4.5 out of 5

Solve your most annoying concerns on your systems with this great tool.

What do you like best? PagerDtuy is a wonderful server that is implemented to any platform in an extraordinary and fast way, in its process, which its duration is short, to enact a fast delivery and a more agile development at the same time, mentioning that a One of the things that I like the most about this software is the API that it has in its design, which allows an extensive amount of options to perform operations for the recovery of specific data that are of high importance, in ...

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SS

Steve S

09/02/20

4.5 out of 5

Alternative tool for the management of presented mishaps.

What do you like best? PagerDuty is an amazing tool that has compatibility to integrate with other platforms to improve the reliability and operational agility of their particular jobs that they carry out with each client, I love this software, since it offers a management to avoid large losses. scale that can be located in the organizations, including that it has capabilities to share numerous amounts of notes within the incident records, this is useful to have more detailed information. ...

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