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Paddle

Paddle Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 121-130 out of 5989

JM

Justin Moore

05/20/24

5 out of 5

Super easy

Super easy, one of the rare, actually helpful, AI support bots!

LE

Lawrence E. Bobo

05/19/24

5 out of 5

Gave me what I needed

Date of experience: May 19, 2024

RS

ravi shankar dandapani

05/18/24

5 out of 5

Very professional and Customercentric…

Very professional and Customercentric organisation. It is a pleasure interacting with them.

SS

Store Store

05/18/24

5 out of 5

The support is frankly excellent and…

The support is frankly excellent and the answers to questions are wonderfully fast, I recommend it without hesitation

AA

Amir Azmy

05/18/24

5 out of 5

good service & fast

Date of experience: May 18, 2024

D

David

05/18/24

5 out of 5

Markham, Illinois

Illinois Secretary of State trademark/service mark for PICTURE PAWN LLC

DI

Dan Isaksson

05/18/24

5 out of 5

Great system for customer service

Great system for customer service. At least for a simple refund of a subscription I forgot to cancel. So that's what my review's for.

JD

Joan Dinowitz

05/16/24

5 out of 5

Easy to cancel auto renewed subscription

Easy to cancel auto renewed subscription

AP

Adrian Parra

05/16/24

5 out of 5

Easy to deal with and straight forward.

Date of experience: May 16, 2024

MS

Mary Sethre

05/16/24

5 out of 5

Quick customer service

Quick customer service. You knew what I needed, and provided me with that with lighting speed. Other sites’ costumer service chats are frighteningly obtuse and do not help in any sense of the word and leave me fuming. Without a doubt the best automated customer service chat I’ve ever experienced.