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8.4

Spot Score

Oyster - HR Software

Oyster Reviews in April 2025: User Ratings, Pros & Cons

Effortless global employment made simple.

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Starts from $25/employee/month

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Oyster Reviews & Ratings

Rating Distribution

Excellent

(264)

Very Good

(80)

Good

(16)

Poor

(6)

Terible

(16)

Expert's Review

Oyster has established itself as a reliable and user-friendly platform for managing international hiring and onboarding processes. The standout features include its intuitive interface, making navigation effortless even for first-time users, and lightning-fast response times from the support team. Many reviewers praise the professionalism and efficiency of the ...Read more

Oyster pros and cons

  • Clear and consistent communication during the hiring and onboarding process, making it stress-free and straightforward.

  • User-friendly and intuitive platform that is easy to navigate, even for those unfamiliar with similar systems.

  • Responsive and helpful customer support team, often praised for quick replies and professionalism.

  • Efficient and well-organized procedures, ensuring smooth onboarding and hiring experiences.

  • Occasional delays in handling processes, with specific mentions of tax-related or off-cycle payment issues.

  • Discrepancies in promised benefits or services when third-party partners are involved, causing confusion.

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Showing 41-50 out of 382

P

Pascal

02/29/24

1 out of 5

Check if they are direct otherwise NO GO

Things ended up working (I still hope anyway), but what a hassle...especially when using Oyster on location they actually do not manage directly like UAE - but of course they don't say it beforehand, you end up stuck between their team and the actual partner team in charge, so - it takes ages for the simplest request (like off cycle payment), - you are promissed things that you do not get, like specific health benefits packages agreed before signing but their partner change without ...

Read more

N

Nikki

02/29/24

5 out of 5

Great response time and timeline for…

Great response time and timeline for onboarding.

C

Ch

02/29/24

3 out of 5

Payroll Late, Not Informed

Customer support is lacking and they fail to communicate issues before we bring them up. Payroll was randomly late and they waited for us to reach out when our team member was not paid instead of informing us they had an issue.

C

Ch

02/29/24

3 out of 5

Payroll Late, Not Informed

Customer support is lacking and they fail to communicate issues before we bring them up. Payroll was randomly late and they waited for us to reach out when our team member was not paid instead of informing us they had an issue.

N

Nikki

02/29/24

5 out of 5

Great response time and timeline for…

Great response time and timeline for onboarding.

T

there

02/29/24

1 out of 5

you have made several mistakes in cases…

you have made several mistakes in cases of people we hire in the Netherlands which made it escalate to law cases, and harmed the people affected so badly - it happened twice, and you provided no solutions to the cases

A

Angela

02/29/24

5 out of 5

Great Help

Viola was very responsive and helped to clarify the process. Appreciative of her assistance.

D

Disappointed

02/29/24

1 out of 5

Run for your lives

Run for your lives, they will screw uou and not be upfront what so ever. Run, swim. Whatever

M

Maja

02/28/24

5 out of 5

Amazing collaboration with Mohamed

Amazing collaboration with Mohamed - BIG THANK YOU for your efforts, professionalism and flexibility. Highly appreciated!

M

Maja

02/28/24

5 out of 5

Amazing collaboration with Mohamed

Amazing collaboration with Mohamed - BIG THANK YOU for your efforts, professionalism and flexibility. Highly appreciated!