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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in April 2025: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Expert's Review

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 21-30 out of 914

MB

Maddie B

11/07/23

5 out of 5

"Excellent Sequencing Tool"

What do you like best about Outreach? The ability to automate and customize your prospecting is best in class. We moved from Salesloft to Outreach and saw better auto-sequencing functionality.

MD

Melanie D

11/07/23

5 out of 5

"Outreach made my life easier"

What do you like best about Outreach? Outreach is integrated with SalesForce so it helps me a lot whenever I contact my clients. I'm able to have an easier task management.

MC

Mark C

11/03/23

5 out of 5

"Powerful and well designed"

What do you like best about Outreach? The sequence designer is excellent. Salesforce integration is very reliable. What do you dislike about Outreach?

SD

Summer D

11/02/23

5 out of 5

"Outreach is the best sales engagement platform"

What do you like best about Outreach? As a BDR, everything I need to be successful when prospecting is available to me through Outreach. From past opp history, call recording, tagging across multiple data points, and integrations, Outreach is hands down thee best platform out there. There are a number of features that enable everyone from BDRS, AE, and marketing to do their job effectively.

MC

Melissa C

11/01/23

5 out of 5

"Very useful Sales tool"

What do you like best about Outreach? The integration with our CRM and Calling tool. The UI is easy to use and navigate. It's a helpful tool to keep my team on track with their tasks and prospect relationship management. Helpful and attentatie customer support and robust Knowledge Base.

GN

Gabriel N

10/30/23

5 out of 5

"My experience with Outreach has been positive, thanks to its user-friendly interface"

What do you like best about Outreach? Undoubtedly, Outreach has brought about a significant transformation in the way we handle lead management tasks. One of the standout aspects of Outreach is its remarkably user-friendly interface, which makes managing leads much more straightforward. The feature I find most valuable is the email automation, which has effectively streamlined our workflow by saving us a substantial amount of time that was previously spent on customer follow-ups, tracking, ...

Read more

AB

Amanda B

10/27/23

5 out of 5

"Better than Salesloft"

What do you like best about Outreach? Outreach makes it easy to import, track, and collaborate. I find it seamless to update prospects information, get them into sequences, and get support if needed.

RC

Raymond C. G

10/27/23

5 out of 5

"Outreach = An Essential Sales Tool"

What do you like best about Outreach? The best thing about Outreach is that it offers a very high level of fine tuning toward our sales process while remaining user friendly for both admins and end-users.

RK

Rami K

10/25/23

5 out of 5

"Support was Easy"

What do you like best about Outreach? It is easy to use and the integration with Zoom and Google Mail and Google Calendar is simple. I like that the recordings are automatically posted. I had to contact Customer support sent them a note on line and they got back to me very fast and issue was resolved that day!

RN

Rani Nithya Darshini K

10/24/23

5 out of 5

"Outreach - The most productive sales outreach platform"

What do you like best about Outreach? Outreach has its way of leveraging sales sequences and aligning tasks respectful of it. It can be easily integrated with Google Workspace, ZoomInfo, and other communication tools. Each task in Outreach has to be given a mandatory disposition that helps easy follow-ups and data capture