Outlook Reviews in April 2025: User Ratings, Pros & Cons

Very bad now

I have been using it for many years, even when it was still hotmail, and have seen how they have made it worse and worse. Now it's almost unusable, and that's on a Windows machine. Login error ("too many requests"). Once I've managed to get into my email inbox, there's something rattling around in the background as if I'm downloading an incredibly large file at high speed and no function, such as new mail, delete or open, works, but my hard disk is rattling like crazy. I now hate Outlook ...

Absoluetly useless never once was I…

Absoluetly useless never once was I able to reset my password even noting the correct password down it just says wrong password when reset alter 2 hours it gives an error and wrong password and start over again I am moving to a serious company like Gmail at least they have an existing support that don´t tell you it will be solved in the next 20 decades

New improved Outlook is anything but

New improved Outlook is anything but. Its slow, impacts on my computer use, looses and deletes files and is far too busy (lots of different functions which are not used). Old Outlook did the job for me but can't get it back. No realistic customer support for this issue. Like many others, gave it one star to be able to leave review.

Locked out of my account because…

Locked out of my account because password was wrong ,I've been using that same password word for years . Tried to recover my account but they says information was wrong even know it isn't wrong , and now I have a 14.99 payment per month I can't cancel, absolutely disgusting robbing company, this company should be ashamed of themselves

Worthless

Where to begin: It frequently freezes when attempting to open an email (gasp!), it chokes when sending emails, and is as bloated as Tim Walz’s distended belly. It’s easily the worst email program I’ve ever been forced to use (I obviously use something other when I’m not on the clock). Hey, MS! The world has more than enough clowns. Stop already.

Pathetic

Pathetic Been trying for over a year to reset my grandmothers password so she can access documents and each time it says she's not the owner of the account then who is Microsoft? The customer service just ignores me and im over it its ridiculous Do better

The new "improved" Outlook is anything…

The new "improved" Outlook is anything but. Much worse than the old one, please bring it back and stop messing with it If it isn't broken DON'T FIX IT

I only gave 1 star because I couldn't…

I only gave 1 star because I couldn't move on if I gave none. I get so many scam emails to my focus box, why? When I try to unsubscribed the unsubscribe site tells me it is unsafe and I shouldn't continue. In that case, what I want to know is, why do Outlook allow the email through in the first place??? I muse my blocked senders list regularly but the scammers are always ahead of me using another site. Most of my trusted senders go to my unfocused box and some even to my junk. If anyone ...

Honestly the worse online experience…

Honestly the worse online experience I've had. Emails from trusted senders keep going to Junk which is causing me HEAPS of problems, and I'm getting phishing/scam emails to my Inbox! I'm constantly reporting + blocking but this does nothing. I've also set up the blocked words feature, but again, Outlook still lets them come through. Why is Outlook making life so easy for scammers? The IT team seem to have little to no cyber security awareness and feel like it's ok for criminals to use ...

Excellent mail program

Excellent mail program. Many very good features. Been using it for years! Can only recomment it!