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Otter.ai - New SaaS Software

Otter.ai Reviews in January 2025: User Ratings, Pros & Cons

Elevate your meetings with effortless transcription.

4.1

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Starts from $8.33/User/Month when Billed Yearly, also offers free forever plan

Otter.ai Reviews & Ratings

4.1

Very Good

Based on 81 ratings & 355 reviews

Rating Distribution

Excellent

(208)

Very Good

(45)

Good

(8)

Poor

(9)

Terible

(85)

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Showing 201-210 out of 355

AI

Administrator in Computer Software

05/07/20

4.5 out of 5

"Best Transcription Assistant"

What do you like best? - Otter.ai will give you pretty accurate transcripts as long as your audio is pretty clear.

AU

Anonymous User

05/07/20

4.5 out of 5

"Best Transcription Assistant"

What do you like best about Otter.ai? - Otter.ai will give you pretty accurate transcripts as long as your audio is pretty clear. - The application is also easy to use for a certain period time, so you have enough time for testing.

UI

User in Computer Software

04/27/20

4.5 out of 5

"I love otter.ai"

What do you like best? - I have used a number of software transcription services, and so far, otter.ai is the best.

AU

Anonymous User

04/27/20

4.5 out of 5

"I love otter.ai"

What do you like best about Otter.ai? - I have used a number of software transcription services, and so far, otter.ai is the best. - I love it because their transcripts have a higher level of accuracy as compared to other software that do the same

AU

Anonymous User

11/19/19

4.5 out of 5

"Really user-friendly recording software that works with Zoom meetings"

What do you like best about Otter.ai? I like how easily I can record with Zoom and have that turned into an Otter recording. I honestly use the recordings as much as the transcription itself; while that seems like overkill for recording, the transcription makes it so much easier to figure out where in the recordings I want to hone in on, and the transcription is good enough for that purpose.

UI

User in Hospital & Health Care

11/19/19

4.5 out of 5

"Really user-friendly recording software that works with Zoom meetings"

What do you like best? I like how easily I can record with Zoom and have that turned into an Otter recording. I honestly use the recordings as much as the transcription itself; while that seems like overkill for recording, the transcription makes it so much easier to figure out where in the recordings I want to hone in on, and the transcription is good enough for that purpose.

UI

User in Higher Education

10/18/19

4.5 out of 5

"Otter is great for journalists or marketing professionals"

What do you like best? I do a lot of interviews. Instead of furiously typing up notes, I use a recorder on my phone. This way I can have a great conversation with my interviewee and know that I won't have to endure the pain of transcribing later. It is a lifesaver.

AU

Anonymous User

10/18/19

4.5 out of 5

"Otter is great for journalists or marketing professionals"

What do you like best about Otter.ai? I do a lot of interviews. Instead of furiously typing up notes, I use a recorder on my phone. This way I can have a great conversation with my interviewee and know that I won't have to endure the pain of transcribing later. It is a lifesaver.

AW

Aimee Wachtel

04/28/24

4 out of 5

Customer service experience was positive (though slowed by being limited to email)

Just wanted to add a positive review saying that (counter to some of the reviews I read) I had a decent experience with their customer service team. Brittany was very helpful and relatively expedient in solving my issues over the weekend. Only giving 4 stars because there should really be a phone number for customer service as well if you're paying a regular subscription fee. The experience I had with customer service over email was good (though slower in resolving my issues that a phone ...

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西

昇 西川

04/15/24

4 out of 5

The helpful tool for non English speakers

It’s so helpful and effective for my task optimization. But sometimes it couldn’t catch the words.