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8.7

Spot Score

Ortto - Marketing Automation Software

Ortto Reviews in April 2025: User Ratings, Pros & Cons

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Ortto Reviews & Ratings

Rating Distribution

Excellent

(368)

Very Good

(154)

Good

(29)

Poor

(2)

Terible

(14)

Expert's Review generated by AI

Ortto is a standout platform that combines user-friendly marketing automation with robust functionality, making it an excellent choice for businesses of all sizes. One of its most notable strengths is the ease with which users can design and implement automated email journeys, thanks to an intuitive, visually-driven interface. The platform’s customer support, ...Read more

Ortto pros and cons

  • Easy-to-use interface with intuitive visual journey builder, making automation simple even for non-experts.

  • Exceptional customer support with fast response times, enhancing user experience.

  • Highly efficient for creating email marketing campaigns and managing bulk email tasks, saving time and effort.

  • Effective automation features, including CRM and marketing functionalities, helping businesses personalize communications and nurture customer relationships.

  • Initial learning curve for setting up complex journeys or leveraging advanced features can be challenging for new users.

  • Some users report occasional bugs and cluttered functionality, which can hinder smooth usage.

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Showing 521-530 out of 567

AU

Anonymous User

10/31/16

5 out of 5

"Connecting people and products"

What do you like best about Ortto? I love the drag and drop options. Really makes collaboration easy. What do you dislike about Ortto?

LG

Lydia G

10/27/16

4.5 out of 5

"Easy to Use and Great for Intro CRM"

What do you like best about Ortto? With a new subscription business, we have been able to implement it's contact chat feature which has created several great leads and contacts since our product launch. We enjoy the easy to navigate platform with the templates and contact management

JW

Jeffrey W

10/24/16

5 out of 5

"Easy to use SaaS user nurturing tool"

What do you like best about Ortto? Since we use Autopilot at SERVUS to take our users on a nurturing journey, it has performed its tasks without any problems. In fact, it is rare that I have to monitor the dashboard - it just works! Also like the integration with Segment, in order to pass events from our platform into Autopilot for tracking

JR

James R

10/03/16

5 out of 5

"Simple, easy to use and effective for customer journey management"

What do you like best about Ortto? everything you need and nothing you dont. Dont expect salesforce or infusionsoft functionality but also dont expect the learning curve or the complexity in setup.

JK

Jeff K

09/26/16

5 out of 5

"Automate EVERYTHING!"

What do you like best about Ortto? To start, my use for Autopilot is associated with my e-commerce site. I use it to engage clients, share information and for multiple stage follow-ups.

MT

Miles T

09/15/16

4 out of 5

"Great for automation but terrible templates"

What do you like best about Ortto? I love the journey design that allows you to visualise the customer journey. Great integrations - especially with Segment / Mixpanel.

MT

Miles T

09/15/16

4 out of 5

"Great for automation but terrible templates"

What do you like best about Ortto? I love the journey design that allows you to visualise the customer journey. Great integrations - especially with Segment / Mixpanel.

AU

Anonymous User

08/24/16

4.5 out of 5

"The backbone of our direct marketing efforts. I don't need to say more than that!"

What do you like best about Ortto? The UI is amazingly simple and user friendly. The service/support is impeccable. The people who provide the service and support are so very helpful and passionate about the product, it's infectious. The app works and it works very well for us.

AM

Ashley M

06/08/16

4.5 out of 5

"Powerful & Supportive"

What do you like best about Ortto? - The customer support is AWESOME! From the very start, the Autopilot team has been there to help with the transition from our former automation system, as well as training, on-boarding, answering questions whatever I need.

AU

Anonymous User

05/23/16

1 out of 5

"Great Software but"

What do you like best about Ortto? The Salesforce integration is great. They've done a good job of allowing you to interact with your customer data in Salesforce seamlessly. The addition of text and hard mail capabilities provides a nice alternative to only email marketing. They have a great user interface that makes it easy for staff to learn quickly.