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9.2

Spot Score

Orchid Spa Software

Orchid Spa Software Reviews in January 2025: User Ratings, Pros & Cons

Streamline your spa with Orchid's salon software.

4.3

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Orchid Spa Software offers custom pricing plan

Orchid Spa Software Reviews & Ratings

4.3

Very Good

Based on 45 ratings & 7 reviews

Rating Distribution

Excellent

(4)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-7 out of 7

FS

Francesca S

12/21/19

3.5 out of 5

Orchid is organized however not as user friendly as I would prefer.

What do you like best? The report section in Orchid is very easy to navigate. I enjoy being able to easily access all information in one tab. I am able to run my own reports for services provided which helps to grow my business. I also really enjoy the mobile app. It has made it a lot easier for myself and our team to book appointments while away from the front desk. There are many features I enjoy from this app. What do you dislike? I feel like some things are a bit cluttered. There are ...

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UI

User in Health, Wellness and Fitness

11/21/19

4 out of 5

Consistent Spa Software

What do you like best? Its quite user friendly and the mobile options are very useful. What do you dislike? Occasionally sinking is slow and we need to reboot the program What problems are you solving with the product? What benefits have you realized? Patient appointment management, as well as accuracy in revenue.

SA

SOFIA ANTONELLA E

07/17/19

5 out of 5

Easy to use and very functional, good spa management tool.

What do you like best? Orchid Spa Software is a platform very easy to use, has a lot of functions so it is very robust, allows you to track staff, appointments, and customers, in addition, to plan and organize services, payroll, inventory, on the other hand, offers the possibility of conducting marketing campaigns to promote the services and products offered by your business. It also has an integrated system for generating very effective alerts, as well as various ways in which customers ...

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NG

NELSON GUILLERMO R

05/22/19

5 out of 5

Quality, good performance but considerable cost

What do you like best? Of all the programs of administration of beauty salons that I use, I can affirm with total security that Orchid Spa Software is the best most functional since it firstly goes hand in hand with technological advances and allows us to disseminate our work through our social networks. What we do in our beauty salon, regarding changes in look, hair color, intensive treatment, and almost as a team we are immersed in the world of digital influencer in the cosmetology and ...

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MS

Mariana S

04/22/19

4.5 out of 5

Orchid Spa is a program of management and administration of spa

What do you like best? Software Orchid Spa is a program of management and administration of spa where its main functions are oriented to the booking of appointments, registration of customers and employees, also allows to record the services provided to customers, make reports and inventory control, also is very easy to use and compatible with Windows PC, implementations in the full cloud, tablets and phones with iOS and Android. On the other hand it allows to store photos of customers or ...

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AB

Ashton B

04/03/18

5 out of 5

Easy to Use, and Perfect for Managing Multiple Contracted Therapists.

What do you like best? The appointment book overview provides a great once-over of the day's appointments as well as the appointments for the week. What do you dislike? The software does allow for appointment overlap, so it's important to watch your time stamps to ensure there is enough time between one appointment and another. Recommendations to others considering the product: It's so easy to manage multiple appointments for multiple therapists. One glance at the daily calendar tells you ...

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JR

Jennifer R

12/28/17

3.5 out of 5

Decent Client Management Methods

What do you like best? I like that you can store all of the information for each client in the system but also can just treat someone as an unnamed walk-in to handle a quick ticket checkout. The system is pretty intuitive and fairly easy to learn. There are quick check videos to watch to help you remember how to do things within the system. What do you dislike? I don't enjoy that everything is its own pop-up window - in order to create a ticket, the system opens a window to bring up what ...

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