Oracle Siebel Reviews in February 2025: User Ratings, Pros & Cons

Data processing made easy

PROS & CONS What are the best aspects of this product? It is an awesome all-round tool for both of my sales and marketing campaigns. It has multiple functionalities that are difficult to find in a single product. With the Siebel 8.0 version, I can complete multiple tasks and manage all data for my business with ease. It helps with automation of most tasks such that I can free up resources including my staff and time. With this kind of tool, everything works fine within a short period which ...

Cost effective

PROS & CONS What are the best aspects of this product? It is all you may need for your CRM solutions. When you think of a CRM tool that offers industry applications and has a rich set of features to help you all the way, then Siebel is that tool. It brings modernity at your doorsteps to help you manage data and your business operations with ease. The wide functional areas it comes include among them marketing, sales, pricing, call center and eservice. On the part of industry applications, ...

Helps to increase sales revenue

PROS & CONS What are the best aspects of this product? It has become an information center for my sales needs. I am able to know everything that is taking place from who bought what, how much they bought and at what time. All activities are recorded and stored into the system for analysis and better execution of the sales strategy. It helps me to send a request to ask for data about a customer and manage all information on the same platform. This for of data management and analysis proves ...

It is accurate and thus minimizes errors

PROS & CONS What are the best aspects of this product? It provides a huge opportunity for any business to operate seamlessly. When you think of integration, not many CRM tools will integrate with multiple systems in businesses. For the case of Siebel, it integrates well with other applications in your business making it a good add-on to your business. The idea is to manage the data that comes in and out of your system and that is what Siebel does. It is a flexible tool that plays well with ...

Eliminates backlog of claims

PROS & CONS What are the best aspects of this product? It has everything you need to customize, configure and code the system to fit your needs. The integration part of this is seamless and allows you to access data in the model for your enterprise systems. It is also Java Script and XML based to give the perfect feel and experience in using the tool. What we loved most about is the fact that it can integrate easily with most of our system applications to suit the enterprise needs. With the ...

Customer satisfaction is guaranteed

PROS & CONS What are the best aspects of this product? As a consultant you have to know how to streamline everything so that customers can view and understand things easily. Oracle Siebel has done that for my company. We are able to link this tool with our already established system and they work seamless to our advantage. It helps us to track from the time we make a call to the time we finish the job. Apart from that, it is possible to set or quote prices for the projects we undertake for ...

Reliable for our business operation needs

PROS & CONS What are the best aspects of this product? It provides the staff with the necessary information they need to move ahead. It has a simple user interface for a tech savvy user to understand what they need to do to make the best use of this product. Siebel is a powerful CRM software that promises to give any type of business the needed support in terms of managing operations and data. It is rich in features that could come in handy depending on what you are looking for. Although ...

Enhances streamlined workflow

PROS & CONS What are the best aspects of this product? It has helped to increase the visibility of our business. We can better manage how customers interact with our business and address their issues in real time. With the customization aspect, it helps you to tailor it according to the needs of your business. The idea is to get an upper hand in terms of customer service by tracking what customers re doing and what they need for better service delivery. Through this tool, we can know the ...

Contributes to the future growth of the company

PROS & CONS What are the best aspects of this product? It helps you to create a profile for each client where the tool collects data on each client and populates it on the system. As a result, you can retrieve this data from the system as soon as it is collected by the product. Siebel is an end to end solution for your data problems it helps you to manage clients based on the profile and data collected. It has a reliable search feature that equips you with the right means that you can ...

Increases visibility for our business

PROS & CONS What are the best aspects of this product? We mostly use it to check or errors in our revenue statements and inflow. It is a perfect tool to quickly identify if there is an issue with the revenue inflow for our business. When we discover any issues with this, we can act fast and move on to the next one. It is highly reliable when it comes to auditing such critical materials or data it is accurate and does the job within a short period. With the Siebel CRM software, we can know ...