Oracle Siebel Reviews in February 2025: User Ratings, Pros & Cons

"Oracle siebel has Unrivaled customization capabilities"

What do you like best about Oracle Siebel? I like it as it can be deployed both on- premises and in the cloud. Also it has a user friendly interface once you gets hand on .

"The best software"

What do you like best about Oracle Siebel? The best thing is the integration of different cloud application to analyse the customer data . Managing sales marketing and customer support.

Data processing made easy

PROS: It is an awesome all-round tool for both of my sales and marketing campaigns. It has multiple functionalities that are difficult to find in a single product. With the Siebel 8.0 version, I can complete multiple tasks and manage all data for my business with ease. It helps with automation of most tasks such that I can free up resources including my staff and time. With this kind of tool, everything works fine within a short period which adds to the productivity of our business. The ...

"Comprehensive Customer support solution"

What do you like best about Oracle Siebel? Siebel has a user-friendly interface with many different functions. What do you dislike about Oracle Siebel?

Eliminates backlog of claims

PROS: It has everything you need to customize, configure and code the system to fit your needs. The integration part of this is seamless and allows you to access data in the model for your enterprise systems. It is also Java Script and XML based to give the perfect feel and experience in using the tool. What we loved most about is the fact that it can integrate easily with most of our system applications to suit the enterprise needs. With the idea of integration from the backend, it means ...

"service request Solution"

What do you like best about Oracle Siebel? It helps raise customer requests smoothly and then send notifications to the customer by Text, SMS, and email for their service request logged.

"This is how you manage your client portfolio right!"

What do you like best about Oracle Siebel? - Excellent Data Structuration and Formatting for on-demand data querying - Great UI & UX, therefore it is easy to train new users and get where you want to go without any difficulties

"Siebel CRM best for customer data storage and reviewing information"

What do you like best about Oracle Siebel? It shows whole data of a customer through its land line nber mobile number and Smart card. Provide so many ways to search data.

It is accurate and thus minimizes errors

PROS: It provides a huge opportunity for any business to operate seamlessly. When you think of integration, not many CRM tools will integrate with multiple systems in businesses. For the case of Siebel, it integrates well with other applications in your business making it a good add-on to your business. The idea is to manage the data that comes in and out of your system and that is what Siebel does. It is a flexible tool that plays well with other systems and thus no need to change or ...

"Used this on DirecTV campaign & it was an excellent experience"

What do you like best about Oracle Siebel? Easy set up up & targeting account information for television services What do you dislike about Oracle Siebel?