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Oracle Field Service Cloud - Field Service Management Software

Oracle Field Service Cloud Reviews in April 2025: User Ratings, Pros & Cons

Streamline your field operations with Oracle.

4

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Oracle Field Service Cloud offers custom pricing plan

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Oracle Field Service Cloud Reviews & Ratings

4

Very Good

Based on 256 ratings & 138 reviews

Rating Distribution

Excellent

(62)

Very Good

(47)

Good

(25)

Poor

(3)

Terible

(1)

Expert's Review

Oracle Field Service Cloud has garnered consistent praise for its functionality, ease of use, and ability to streamline operations for businesses with multiple employees. Users appreciate the platform's customization options, automation capabilities, and seamless integration with other Oracle systems. The software's user-friendly interface and prompt customer ...Read more

Oracle Field Service Cloud pros and cons

  • Efficient cloud management for field service and customer data.

  • Customization and automation capabilities improve business processes.

  • Intuitive design and user-friendly interface.

  • Helps in organizing field data and streamlining workflows.

  • Initial setup and understanding can be slow and complicated.

  • User training and integration for newcomers can be challenging.

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Showing 11-20 out of 138

AU

Anonymous User

06/24/21

2.5 out of 5

"Oracle"

What do you like best about Oracle Field Service Cloud? Ease of use integration with other Oracle systems. What do you dislike about Oracle Field Service Cloud? Not many people are familiar with using the new integration. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Many issues with server storage space.

CB

Cora코라 B

10/07/20

5 out of 5

"Intelligent field service management."

What do you like best about Oracle Field Service Cloud? Oracle Field Service Cloud is a cloud-based field service and client communications arrangement. It gathers data from the field and learns in real-an ideal opportunity to accurately anticipate future occasions, lessening organizational expenses, and increasing efficiencies. This is a strong platform used to change over our standard paper and pencil data and digitize them. All of the clients' information was uploaded and easily ...

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MB

Mary B

08/07/20

4 out of 5

"Oracle como alternativa de automação"

What do you like best about Oracle Field Service Cloud? Este é um sistema de automação de serviços, é realmente poderoso e complexo, é útil para aquelas pessoas ou empresas que estão em busca de serviços automatizados e totalmente completos. What do you dislike about Oracle Field Service Cloud? O atendimento é péssimo, posso ficar horas procurando como fazer uma consulta e se tiver um problema vai demorar dias então é algo tão simples quanto cancelar o serviço. Recommendations to others ...

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AU

Anonymous User

10/25/19

1.5 out of 5

"GCSS"

What do you like best about Oracle Field Service Cloud? I like how people connect and work together by sending their work to each other. What do you dislike about Oracle Field Service Cloud? It is almost the worst program to ever be presented to the Marine Corps. We should have left it to paper and pen. The system is always down, no one ever knows the site address because it changes every 3 days, getting access is like trying to work for NSA, nobody remembers how to use it. What problems is ...

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AU

Anonymous User

07/30/19

5 out of 5

"Use Oracle for purchases"

What do you like best about Oracle Field Service Cloud? I like that it’s a technology that allows business to have transaction in system and allows it to go to the cloud What do you dislike about Oracle Field Service Cloud? What I dislike is the system sometimes get stuck and I have to shut down register system shut down. I have to reboot it What problems is Oracle Field Service Cloud solving and how is that benefiting you? It has impacted it by every transaction I make everyday. Make it ...

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RC

Ruth C

07/29/19

5 out of 5

"Oracle OFSC is a unique cloud-based platform. "

What do you like best about Oracle Field Service Cloud? I like that it organizes field data and allows you to have your own company's template. I was able to customize real-time reports for each team based on their unique KPIs. This is a solid platform used to convert our orthodox paper and pencil data and digitize them. It will send you a report in a minute. Quite effective and very easy to handle. It has helped to manage and plan expenses in the company. What do you dislike about Oracle ...

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JC

JUNE C

07/01/19

4.5 out of 5

"The Oracle Field Service Cloud Review "

What do you like best about Oracle Field Service Cloud? Oracle Field Service Cloud is an excellent tool use. It helped in storing our customers record properly. Likewise as product and job details. What do you dislike about Oracle Field Service Cloud? The software operates slowly more so when we have many clients. This brought headache more so when you are business and in urgent. Recommendations to others considering Oracle Field Service Cloud: Assist in well operation of software and ...

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BN

Baylee N

06/06/19

4 out of 5

"Good experience"

What do you like best about Oracle Field Service Cloud? Oracle field service cloud is helpful because it keeps track of all the information for you and it is very user friendly. What do you dislike about Oracle Field Service Cloud? Sometimes the system will crash- but it may be because we have multiple systems going at once What problems is Oracle Field Service Cloud solving and how is that benefiting you? I am solving the problem of being able to access a lot of information in a short ...

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AU

Anonymous User

05/29/19

2.5 out of 5

"Use to review paperwork from an inbox"

What do you like best about Oracle Field Service Cloud? Seem to upload alot of papers at one time What do you dislike about Oracle Field Service Cloud? Its slow confusing at times. System could be easier for first time users. What problems is Oracle Field Service Cloud solving and how is that benefiting you? That there are barely any errors

AU

Anonymous User

05/29/19

2.5 out of 5

"Use to review paperwork from an inbox"

What do you like best about Oracle Field Service Cloud? Seem to upload alot of papers at one time What do you dislike about Oracle Field Service Cloud? Its slow confusing at times. System could be easier for first time users. What problems is Oracle Field Service Cloud solving and how is that benefiting you? That there are barely any errors