Oracle Engagement Cloud Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Oracle CX Sales

Oracle Sales from an Admissions Professional

What do you like best? It is easy to use; user friendly. basic and easy to understand What do you dislike? Everything takes a million clicks to get to anything you constantly have to flip between leads, contacts and opportunities. I cannot stand that fact that my teammates cannot see my opportunities. Recommendations to others considering the product realize that this is a sales database and does not always translate well to higher education What business problems are you solving ...

Oracle Sales Cloud

What do you like best? Convenience for all the data being kept in the cloud. Salesforce is an easy-to-use, cloud-based CRM (customer relationship management solution used by businesses in every industry to increase sales, generate more leads, improve customer service, and ultimately grow. What do you dislike? The only aspects that can be an irritant are the glitch. Also, sometimes, factors that affect forecasts change quickly and without notice and Oracle Sales Cloud is not always ...

Can you ask for more than Oracle Sales Cloud?

What do you like best? I love how easy it is to manage all my data, the interface is friendly and let me see what I upload right away. The mobile app is really good too, I use it on my Samsung but I have seen people using them on their iPhones as well. But I think the best feature is how it lets me to see all my clients information (where do they live, which industry, etc. and after analysing all of it, I can make the best decitions. What do you dislike? I really don't have any ...

Helpful in lead gen and customer tracking

What do you like best? We were able to check out the sales cloud during a brief time. We are currently using SalesForce CRM to manage our client base. The nice things I like about the sales cloud was the aesthetics of the approach. Different than its competition, I truly like the interface and it seems as if Oracle is trying to beat out others by ease of use. I can't guarantee that it's better on a documentation and lead gen/ customer tracking perspective, but it's easier to look at and ...

Not quite the performance standard I expected

What do you like best? Oracle Sales Cloud incorporates a Social Network embedded module which makes it easier to collaborate globally. Its readiness for mobile devices also makes it very accessible for users on the go, or out of the desk offices. What do you dislike? We recently had a massive migration from CRM On Demand to Oracle Sales Cloud and it's already been 4 months of still fixing bugs and glitches and adjusting things not correctly planned. The biggest issue is speed, the ...

Ease of use for Oracle is great.

What do you like best? The weblogic and the tool that gives us tips is wonderful. Salesforce is a great CRM app. This has helped out business so far. What do you dislike? This is a great product. Still working on so no dislikes yet. Recommendations to others considering the product A complex workflow that is powerful. What business problems are you solving with the product? What benefits have you realized? Help desk, CRM. We are still working on figuring out this great system.

Oracle Sales Cloud

What do you like best? Very good look and feel, nice navigation. Very good Depth in Sales and Marketing functionality. Customer support is good. It is a useful as it is using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers. What do you dislike? Little more efforts needed to compete the existing players in market. Data import is not that excellent, There is no direct integration with other Oracle systems Recommendations ...

Oracle

What do you like best? Great place to keep track of all my important work tasks What do you dislike? Design a bit clunky and not easy to navigate on Crome Recommendations to others considering the product Make sure there is a good on boarding process in the beginning to get used to the system What business problems are you solving with the product? What benefits have you realized? Easy to keep important information together and easily accessable

Oracle sales cloud

What do you like best? Easy to use and organize. They respond to request very quickly. What do you dislike? Import process is not easy and quite painful. Also buggy. What business problems are you solving with the product? What benefits have you realized? Organze customer and sales data all in one place.

Help you organize all your customer information

What do you like best? The simplicity of the software makes it easy to use. I can have all my customer information in a 360 degree screen, along with my leads/opportunities information. I can cantrol access hierarchically, defining organizations groups of sales representatives and their sales managers. I can also create appointments and tasks for myself and/or other resources and control it in a calendar page. In addition, there's a BI where I'm able to create many reports as desired and ...