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Oracle Engagement Cloud - CRM Software

Oracle Engagement Cloud Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Oracle CX Sales

Transforming customer relationships for maximum impact.

3.7

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Starts from $65/User/Month

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This Product has been Migrated to Oracle CX Sales

Oracle Engagement Cloud Reviews & Ratings

3.7

Very Good

Based on 93 ratings & 90 reviews

Rating Distribution

Excellent

(30)

Very Good

(38)

Good

(14)

Poor

(3)

Terible

(5)

Expert's Review

Oracle Sales Cloud has garnered significant praise for its robust capabilities, making it an ideal choice for organizations seeking to streamline sales processes and enhance operational efficiency. Users note its strong adaptability to businesses of various sizes, from SMBs to enterprises. The tool's integration with other Oracle applications and its scalable ...Read more

Oracle Engagement Cloud pros and cons

  • Provides a comprehensive 360-degree view of sales processes, improving efficiency and organizational insights.

  • Highly customizable with powerful features like app composers and scripting to meet unique business needs.

  • Intuitive, user-friendly interface suitable for both new and experienced users, with easy mobile navigation.

  • Includes advanced analytics, reporting tools, and automation to enhance decision-making and productivity.

  • Can be overwhelming for new administrators due to its complexity, requiring significant learning or third-party support.

  • Performance issues, including slow load times and frequent bugs, hinder user adoption and productivity.

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Showing 61-70 out of 90

10/03/17

4 out of 5

First Cloud Application

What do you like best? Usability in Leads and Opportunity views and objects and Simplicity - navigation and configuration What do you dislike? More Capabilities on Territory Management and not robust enough to handle more complex products. What business problems are you solving with the product? What benefits have you realized? Lead to Quote Integration and native functionality to capture inquiries and leads funnel

10/03/17

4 out of 5

Modern CRM that creates a smarter customer experience

What do you like best? Oracle Sales Cloud has been a fantastic product for our sales force. The could is enabling us to deploy and scale across the world to offices of varying size and sophistication. The technology is empowering our field sales force to be more efficient (reducing friction for our customers and more effective (driving more sales and bigger deals. What do you dislike? With any technology deployment, change management is really hard. The tool could use more embedded, ...

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10/03/17

4 out of 5

Great 360 customer view

What do you like best? The integration with other Oracle services and easy to use interface What do you dislike? Managing the services, could be really complicated What business problems are you solving with the product? What benefits have you realized? Manage different sales methologys, we hope to unify them

10/03/17

3.5 out of 5

Sales Cloud

What do you like best? Oracle Sales cloud is a fast and powerful tool for tracking leads and managing partners. I have experience with Sales Cloud at a smaller organization and many features were invaluable for forecasting and managing partners. What do you dislike? One downside to sales cloud is the ability to get up to speed quickly. There is a fair amount of training and experience needed to become proficient. What business problems are you solving with the product? What benefits ...

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10/03/17

3.5 out of 5

Top Sales Management in the cloud

What do you like best? Helps our sales team stay in touch with relevant information. Using multiple devices to leverage the cloud helps our sales team close deals more easily. What do you dislike? Reports could be easier to use.. More customization features. Their is a bit of a learning curve to get up to speed as some use cases are more complicated. Recommendations to others considering the product Yes What business problems are you solving with the product? What benefits have you ...

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10/03/17

3.5 out of 5

Account Manager

What do you like best? The new updates and ability to easily navigate between various sales opportunities and make quick edits on the fly. Also, the ability to easily add team members to opportunities and navigate through all the accounts in my territory to determine which ones are the best ones to reach out to. What do you dislike? lack of consistency with required fields. difficulty creating opportunities and fill out required fields that weren't previously specified. I would suggest ...

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10/02/17

4.5 out of 5

Sales cloud implementation at Hitachi

What do you like best? features and CX experience is amazing. We are able to consolidate the entire sales pipeline and with accuracy What do you dislike? Performance issues and some of the features are not ready What business problems are you solving with the product? What benefits have you realized? single view of sales, mobility

10/02/17

4.5 out of 5

it is excellent product

What do you like best? I like infrastructure mgt. , Weblogic Server , many more What do you dislike? nothing,every things i like. all are good products What business problems are you solving with the product? What benefits have you realized? All our in-house application

10/02/17

4 out of 5

Review for Oracle sales cloud user experience

What do you like best? It;s seemelss inceptions and daptibiltiy c What do you dislike? integrsation can be sometimes challenging What business problems are you solving with the product? What benefits have you realized? it is verfy difficult to dynamically access all the information during realtime

10/02/17

3.5 out of 5

Satisfied eith services

What do you like best? Developer, open source contributor. Hacker like to wirk on stuff. What do you dislike? Some UX experience. Particularly some ui seems to be hanging. What business problems are you solving with the product? What benefits have you realized? We are levaraging it for data.