MIGRATED TO Oracle CX Sales
Transforming customer relationships for maximum impact.
Add to compare
Starts from $65/User/Month
Oracle Sales Cloud has garnered significant praise for its robust capabilities, making it an ideal choice for organizations seeking to streamline sales processes and enhance operational efficiency. Users note its strong adaptability to businesses of various sizes, from SMBs to enterprises. The tool's integration with other Oracle applications and its scalable ...Read more
Provides a comprehensive 360-degree view of sales processes, improving efficiency and organizational insights.
Highly customizable with powerful features like app composers and scripting to meet unique business needs.
Intuitive, user-friendly interface suitable for both new and experienced users, with easy mobile navigation.
Includes advanced analytics, reporting tools, and automation to enhance decision-making and productivity.
Can be overwhelming for new administrators due to its complexity, requiring significant learning or third-party support.
Performance issues, including slow load times and frequent bugs, hinder user adoption and productivity.
Log in Required to View Reviews
Filter results
Sort by :
Showing 21-30 out of 90
03/21/19
Oracle Sales Cloud (Why can you not be more like CRMOD)
What do you like best? The flexibility allowed by Groovy to accomplish additional functionality to the system. What do you dislike? Were to start...Administration of the system is a nightmare. User Creation: Do I go to Manage Users, Do I go to Security, Do I go to resource. Finding and apply the correct roles and policies without having to have a degree in 'What would Oracle do'. System is slow when doing admin functions such as creating fields, or editing page layouts. Missing ...
Read more
03/21/19
WIll be a Great CRM
What do you like best? The core functionality will be great once the product is more mature. What do you dislike? Development in Sales Cloud is extremely buggy and logic/customizations break often even if they have been working for years. Then Oracle cannot fix it and it takes 6 months for support to do anything about it. (Literally What problems are you solving with the product? What benefits have you realized? Tracking of accounts, contacts and activities for reporting for ...
Read more
03/21/19
Oracle Sales Cloud not good tool
What do you like best? Not much, the tool has been a struggle for users to adopt. Integration with other tools is difficult. What do you dislike? It is difficult to customize. The mobile is clunky. Does not integrate with other tools easily. No business card scanner. What problems are you solving with the product? What benefits have you realized? Users hate it. Not easy UI. We do capture more information than previously.
03/20/19
Constantly Improving, Awesome Reporting
What do you like best? The customization and extensibility of OEC is constantly expanding. There is also a thriving community of developers to connect with and propose new enhancement ideas to Oracle. Reporting engine links marketing and sales and also provides great data visualization. What do you dislike? The performance of the tool, particularly in search, is lagging a bit. However, Oracle has made improvements and continues to make improvements in this area. Recommendations ...
Read more
03/20/19
Sales/Engagement
What do you like best? On the same platform as sales and can share contacts, accounts, etc. What do you dislike? The apps are not the same - mobile and desktop. These should work the same way. Recommendations to others considering the product: Partner with a vendor that is familiar with the solution What problems are you solving with the product? What benefits have you realized? Modernization of our sales and customer service
03/20/19
Decent CRM system
What do you like best? I like the many different methods used to customize the system. What do you dislike? I don't like system performance and the difficulty of creating/modifying security roles. What problems are you solving with the product? What benefits have you realized? Make the sales process more efficient.
03/20/19
Improving all the time
What do you like best? Good simple sales coverage, with good reporting back end What do you dislike? The UX is very dated, and doesn't get good feedback from our user community. Some of the recently announced features look to address this, but we've yet to roll them out. The upgrade process was tough last year, but getting better, but still lacks automated environment deployment that makes complex for the team to test each quarter. Recommendations to others considering the ...
Read more
03/20/19
Still hopeful to love OSC.
What do you like best? I like that it is backed by a large company. What do you dislike? The click budget is high. A lot of windows to open and close in order to create a lead. What problems are you solving with the product? What benefits have you realized? We are trying to use the system for nurturing leads and increasing our conversion rate. In addition, we are trying to use OSC to maintain and easily access that view of the customers journey and interactions with various ...
Read more
03/20/19
Good product but lousy support
What do you like best? Giving us visibility into our sales process and helping us hold our sales people accountable to their goals. What do you dislike? Product is very slow. Hard to customize. Tech support is very bad. What problems are you solving with the product? What benefits have you realized? Visibility (reporting. Accountability.
03/20/19
I havent lost hope but we have to figure out how to make the UX more intuitive.
What do you like best? I like the potential. The fields and data management functions make it capable but we need to make it easier to use and we need a better way to share customer information What do you dislike? I am not happy with how it is focused on opportunity in lieu of customer. We are consistently approached my Salesforce and they are consistently selling a complete customer approach. I believe that we can get there with OEC but we need to make some changes. ...
Read more
