OptinMonster Reviews in January 2025: User Ratings, Pros & Cons

Avoid at all costs

We have been paying a yearly subscription for this product for several years.We signed up for a deal that guaranteed our package price for life. This week, we received an email breaking that promise and increasing our price by over 400%.After one email trying to find out more information, we simply received a generic "Your account is cancelled, thank you for trying!" email.That tells you all you need to know about how this company will treat you.Fortunately, the product is nothing special ...

First time I bought a premium…

First time I bought a premium subscription in November 2020 getting advantage from Black Friday discount. Then I discovered that for this kind of subscription they still to let their logo on all the pop up and other stuff that they provide. Very bad. Last week I told to myself, "ehi lets give them a second chance" so I came back on my account and I found they de-activated it, then they told me that to access to my account I have to re-activate it and they charged me 160 usd without any kind ...

Garbage Service - Not worth the price

I didn’t bother using it for more than a day. OmniSend is strictly better for a fraction of the price and works better. OptinMonster is just a budget email service with awful features and garbage customer service. Wish I could get my money back

They make me select a star so that's…

They make me select a star so that's why they have a 1, not a 0, which is what they should have. Atrocious customer service. Shady as ****. I enrolled in their service when purchasing a website, never actually used it because I found a better option and then tried to cancel it. Their website *does not work*. You fill out contact forms and never hear back from anyone. You try their help chat and get told to fill out a form and that they can't help you despite being, you know, *a help ...

The worst popup platform ever.

The worst popup platform ever.Time delay don't even work. So many problems, and bad customer service.So many better alternatives.

Terrible company. Customer loyalty gets you nothing, but cancel and they'll offer you the world.

Great product. TERRIBLE customer service.We were an early user of OptinMonster, so when they changed all their plans and increased prices they kept us on a Legacy plan. However, we had a blunder and missed our annual renewal reminders as the notification email account was no longer active. As soon as we realised our account was suspended we logged in and tried to renew, however it wouldn't let us renew our previous Legacy plan. It was making us renew for double the cost with 3 websites ...

Spent five hours attempting to…

Spent five hours attempting to integrate Optinmonster and to no avail. Customer service appears to be incompetent. Suggested I call back in the morning. BEWARE!

Used Optin Monster but not a fan

What do you like best? Easy to build forms. Also liked the number of integrations and ease of publishing What do you dislike? No iframe embed codes or internal database tool also Recommendations to others considering the product: Make sure you have a database to log form info and a way to implement the forms. What problems are you solving with the product? What benefits have you realized? Embedded forms.