OptinMonster Reviews in April 2025: User Ratings, Pros & Cons

1+ year customer, fully satisfied

What do you like best? You know when you reach out to customer service and you dread it because you know 90% chance you are wasting your time and you're better off just not using that functionality until you have the time to learn and impliment it? Not here. Their customer service is A+, not to mention this product is solid and never, not once given me an issue. What do you dislike? Nothing. Seriously, nothing. I guess if it was free that would make it perfect :D But happy to pay ...

Optins Made Easy

What do you like best? It's so simple to create and add an optin to your website. Templates are great and the new template builder makes it easy to build an eye-catching pop-up. I've used OptinMonster for 4 years, and they're always innovating new and better ways to capture leads from your website. What do you dislike? I can't think of any dislikes. Love using the tool. What problems are you solving with the product? What benefits have you realized? We've been able to ...

good results but difficult implementation

What do you like best? i like that optinmonster allows you to create beautiful overlays. What do you dislike? actually setting up the overlays are really difficult. the user interface is not up to snuff What problems are you solving with the product? What benefits have you realized? it increases lead generation and keeps people in our papers for longer

Great software to use to generate leads

What do you like best? OptinMonster allows visitors to make informed decisions based on their search on your website. They can be interested in something that you offer that may not necessarily be noticed their first visit. OptinMonster has allowed me to generate leads for my clients. What do you dislike? It can slow down your website using another plugin from Wordpress but I feel that it is worth it since it allows potential leads to be streamlined into our sales funnel. What ...

Great Customer Service, Great Product

What do you like best? I love using OptinMonster to acquire email addresses. The tool is easy to use and works. I have a Wordpress based website and Optin Monster makes it easy to get their service up and running on that platform. One of the best parts is you can go from signing up to having the program running in a matter of almost minutes. It doesn't take very long. What do you dislike? There's not a lot to dislike, honestly. I have had a great experience with this product. ...

Customer service very average

What do you like best? I have found the setting up of the templates quite good, though the moving of blocks into the template doesn't always work Integrating to mailchimp easy as was analytics, and i do like the different options that are given for the when the popus display. What do you dislike? Being a first time user of mailchimp, the customer service is quite non existent. I get 1 email in 24 hrs, where that won't ever be enough to get things done. Squarespace has there ...

Not easy to set up and design forms

What do you like best? It was easy to implement the tool using Wordpress since it had a plugin. I was able to get it up and running in a day. They offer a lot of display options so you can do some really targeted pop-up ads. What do you dislike? It is really difficult to set up the form especially if you're using the Hubspot plugin. If you use their forms then the design is all set and looks great, but then you have to manually add the contacts into your CRM system. If you use the ...

Impressive pop-up software

What do you like best? I love using this software. It requires very little or no coding to set up a lead generating pop up on one of our client's sites. I'm not even a designer but it's pretty simple to make an attractive campaign that converts visitors. What do you dislike? Reporting could be better. There's only visitors and conversions with 1 graph over time and a conversion rate. Default always shows last 30 days, and takes a few extra clicks to see a certain time frame. ...

Slick Pop-Up & Lead Capture Tool for Your Website

What do you like best? What's best is they provide a bunch of templates (and a code base) to work off of. You don't need a web developer and designer to start using OptinMonster. It's a great tool for capturing blog subscribers and sending out alerts for news/events/product releases. What do you dislike? As you want to use OptinMonster for more advanced tactics, it requires a web developer to make sure everything is tracked appropriately. We did have some trouble with cross-domain ...

Super easy to setup and get quick results

What do you like best? For those who just want to get going quickly and test ideas, there's a suite of templates you can use and quickly tweak to suit your brand. What do you dislike? Out of the box I couldn't find a persistent tab option to display a really important offer. In saying that, they do have a top and bottom site bar that can continually display and there is a custom a code option, too. It's just that those two options wouldn't have worked for us since we had some UI ...