OptinMonster Reviews in April 2025: User Ratings, Pros & Cons

Easy to use tool for marketing lead generation

What do you like best? The customization possibilities are very wide. You can customize the look and feel of your popups, forms and optins in many ways through colors, fonts, css and much more. Furthermore, the embedding process is very easy. It's integration with Hubspot helps us combine our lead acquisition efforts with our lead nurturing strategies by funnelling every lead into the correct nurturing path. It also helps us categorizing the lead in terms of interest, language and ...

Terrible company. Customer loyalty gets you nothing, but cancel and they'll offer you the world.

Great product. TERRIBLE customer service.We were an early user of OptinMonster, so when they changed all their plans and increased prices they kept us on a Legacy plan. However, we had a blunder and missed our annual renewal reminders as the notification email account was no longer active. As soon as we realised our account was suspended we logged in and tried to renew, however it wouldn't let us renew our previous Legacy plan. It was making us renew for double the cost with 3 websites ...

Spent five hours attempting to…

Spent five hours attempting to integrate Optinmonster and to no avail. Customer service appears to be incompetent. Suggested I call back in the morning. BEWARE!

Features & Instructions are Great!

Their features are very good. Furthermore, instructions on how to use any features are very easy to follow.

OptinMonster is a great service

What do you like best? Easy to use interface, colorful, click and drag. Good help center documentation, easy to understand instructions. What do you dislike? I wish there was a simple way to export analytics of a campaign to PDF so I can share with clients that don't have access to the interface. What problems are you solving with the product? What benefits have you realized? We use OIM so users on our platform can promote deals. Good conversation rates, nice looking pop-ups.

Pop-up App #1

Best app for pop-ups! I am using it on all of my websites for upselling, cross-selling and lead generation. The level of customization and ways to target is enormous and super user-friendly. Well done!

My favorite software for gathering leads...

I've tried a lot of different solutions in terms of growing my email list. So far, in terms of value for money - OptinMonster is my favorite.- Also they were super helpful with my onboarding and helping me set up my campaigns and split test!Good job guys!

Best customer service every

What do you like best? We love tons of features and customizations. Also we really love exceptional and fast customer service. What do you dislike? There is nothing that I would dislike about OptinMonster What problems are you solving with the product? What benefits have you realized? We are capturing visitors and converting them into Leads

OptinMonster is awesome

OptinMonster is awesome! We were having trouble growing our email list on our website and came across OptinMonster as a solution. We are so glad we did! We averaged 10 new sign-ups a month before OptinMonster. We are now getting over 150 sign-ups a month! We also use it to help people navigate to our application page and we are seeing tremendous results from those campaigns as well. They have an amazing customer service team, too! My only regret is that we didn't find them soon.

The best conversion booster for marketers

OptinMonster is one of the best tools for smart marketers. The potential is unlimited – thanks to lot of options and settings you can fit it to your business perfectly.