OptinMonster Reviews in March 2025: User Ratings, Pros & Cons

Avoid at all costs

We have been paying a yearly subscription for this product for several years.We signed up for a deal that guaranteed our package price for life. This week, we received an email breaking that promise and increasing our price by over 400%.After one email trying to find out more information, we simply received a generic "Your account is cancelled, thank you for trying!" email.That tells you all you need to know about how this company will treat you.Fortunately, the product is nothing special ...

First time I bought a premium…

First time I bought a premium subscription in November 2020 getting advantage from Black Friday discount. Then I discovered that for this kind of subscription they still to let their logo on all the pop up and other stuff that they provide. Very bad. Last week I told to myself, "ehi lets give them a second chance" so I came back on my account and I found they de-activated it, then they told me that to access to my account I have to re-activate it and they charged me 160 usd without any kind ...

Amazing product and fantastic customer…

Amazing product and fantastic customer service!

Above and Beyond

I took a training class from Optin Monster, Siera taught it. At the end, the survey asked if you had anything you wanted more information about. I responded yes, and Siera not only answered, she researched the question specifically related to my site, and sent me the appropriate codes. Service above and beyond.

Love how responsive their support team…

Love how responsive their support team is!! This is an amazing app and I'm already seeing increased subscribers to the old opt-in program I used to use. Love Optin Monster!!

The Service Works, MAJOR Issues With Billing

I have been using OptinMonster for a little over a month. First, the service has worked. It has almost tripled my email opt-ins. It's easy to use and customize to how you want it to look. Simply put, it works. HOWEVER, I've had major issues with the billing. They do nickel and dime you for every little feature. Which is annoying, but a common feature these days in companies. But my big issues are with them charging me a different amount then what was agreed too. When I upgraded my account ...

This was simple and to the point.

This was simple and to the point. If i have any questions in the process i will consult with you but so for you deserve the 5 star rating. Thank you for your free service.Kind regards, Helen Timms and 4everbalance.com

Asia Johnson website

Thank for to my coming website

OptinMonster is a Nice tool to use in your website

What do you like best? Most used feature here in our team is Create Campaign like "popup on exit intention" or visual intervention when scroll when leads visits more then 5 pages... (criteria/triggers feature) And other examples.. Is a incredible tool to explore visual widgets for visitors with criterios What do you dislike? More custom modules that I can insert html/javascript/css "standlone" inside a widget (like a exit popup with a thirt party chatbot inside) What ...

The best form builder for WordPress

OptinMonster was a great form builder to begin with. But with the new 2.0 WordPress plugin it has become even better. The plugin can be used to view & edit existing campaigns, and even create new ones. All from within WordPress.