Optimal Workshop Reviews in January 2025: User Ratings, Pros & Cons

"Diverse set of tests for user research"

What do you like best about Optimal Workshop? I like how simple the platform is - there are a lot of test types that are offered and lots of ways to customize them to your needs. I found the first-click super valuable to my work and would recommend it!

"Treejack Review"

What do you like best about Optimal Workshop? I used the Treejack testing tool by Optimal Workshop to get user feedback during a website redesign to ensure the information architecture was intuitive. It was a great tool with a very easy to use interface and the price was right at $99/month. The way the feedback data is organized is very helpful and allows you to see aggregate data as well as how users journeyed through the tasks. It provided great insights into how users were thinking .

"A great tool for conducting studies!"

What do you like best about Optimal Workshop? Tree testing, Card Sorting, Research Analysis, and Qualitative tagging are excellent! What do you dislike about Optimal Workshop?

"Get you designs tested"

What do you like best about Optimal Workshop? If you are a Ux designer and want to do usability testing evaluate design and frame information architecture then you may take this tool and get your work done very easily.

"Let the people make decisions for you"

What do you like best about Optimal Workshop? Optimal Workshop is a fantastic tool for organizing the information structure of your interface. It is extremely useful for the UX/UI pre-design research process.

"QW Review"

What do you like best about Optimal Workshop? Speed of interface is great compared to other platforms used. What do you dislike about Optimal Workshop?

"Powerful qualitative research tool and superb customer services"

What do you like best about Optimal Workshop? Optimal Workshop's qualitative analysis software and intuitive user experience make this a powerful tool in my arsenal as a User Researcher. They have a beautiful and delightful user experience - you can tell they did user research and testing of their product. OW provides a variety of analysis software for every qualitative study that makes interpreting and synthesizing your data a dream.

"Best tool for tree testing - and more"

What do you like best about Optimal Workshop? I love how easy it is to set up a test in the Optimal Workshop, and the presentation of test results. I used all the test types available: card sorting, tree testing, and chalkmark, and also reframer to organize my qualitative research notes and observations. All easy to use and efficient. I like that they have an option to buy OW for a month only, so if your research needs are not constant, you don't have to pay for a tool all year long, only ...

"Reframer is my favorite!"

What do you like best about Optimal Workshop? I really love all of OW tools. I use Reframer the most for all of our user interviews. I love that they keep adding new analysis tools for their tree testing and card sort platforms. For simple surveys their survey tool is great. Another wonderful thing about OW is the information avaialble. So many great resources, best practices and tips for their tools and how to best leverage them.

"Easy to use and powerful tool"

What do you like best about Optimal Workshop? The analysis tools are really powerful and the functionalities for card sorting are flexible. I wasn't aware the first time I tried to use it that it supported images in cards and add tooltip descriptions but those options are available which makes it pretty much a complete tool for remote card sorts.