9.0
Spot Score
Reduce downtime with intelligent incident management.
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Starts from $9/User/Month when Billed Yearly, also offers free forever plan
Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, efficient automation of incident processes, and the ability to configure notifications through various channels such as SMS, calls, and emails. The product excels in streamlining ...Read more
Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.
Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.
Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.
Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.
Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.
Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.
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Showing 71-80 out of 123
UI
User in Higher Education
12/08/17
a great app, worth the $$
What do you like best? integration is AWESOME, it works with SCOM, Zenoss pingdom, you name it! What do you dislike? nothing, this is a great product, does what it says, keeps us in step, manages contacting during outages, couldnt be happier, unless maybe it was free :) Recommendations to others considering the product: just do it! What problems are you solving with the product? What benefits have you realized? managing schedules for alerting, escalation, pager duty... less ...
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AI
Administrator in Media Production
12/08/17
OpsGenie Rocks!
What do you like best? Incident management is easy All open/close incidents can be viewed via single dashboard Acknowledge feature What do you dislike? Frequency of notifications get escalated too fast to upper hierarchy If you miss a couple notifications, it goes to the manager followed by the Sr. Manager What problems are you solving with the product? What benefits have you realized? Oncall tasks are tracked via opsgenie
AI
Administrator in Information Technology and Services
12/08/17
Great Service
What do you like best? The Mobile App and ease of use. OpsGenie allows us to operate an on-call schedule which is both fair and efficient. Our Techs love the ability to control the On-call behavior and silent the app when needed. What do you dislike? Difficulty in setting up multiple schedules Recommendations to others considering the product: If you want ease of use and flexability, this is your product! What problems are you solving with the product? What benefits have you ...
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UI
User in Internet
12/08/17
Simple and effective
What do you like best? Because it's very simple to use, accomplished their objective very well What do you dislike? The transitions in the alert screen sometimes has a delay Recommendations to others considering the product: Nothing What problems are you solving with the product? What benefits have you realized? I'm using OpsGenie to alert my team when exist the probability of a downtime of the 6th ecommerce site of the world
RM
Richard M
12/08/17
OpsGenie Alerting
What do you like best? The phone application allows us to immediately respond and ack alerts. Escalation policies allow us to route alerts to the appropriate person at the correct level of priority. What do you dislike? Some third party products do not integrate well with OpsGenie. There are more PagerDuty integrations available. PagerDuty seems to be a more popular choice but did not meet our requirements. More third party support is needed. What problems are you solving with the ...
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UI
User in Internet
12/08/17
Pretty cool, but not perfect
What do you like best? Very configurable, clean interface, integrates with all the things What do you dislike? Both mobile app and desktop interface aren't quite intuitive, no built-in way for open incidents to keep notifying, What problems are you solving with the product? What benefits have you realized? Alerting for server issues has become easier and more customizable regarding teams and on-calls
UI
User in Wholesale
12/08/17
Excellent resource
What do you like best? Being able to find pertinent info in one place. What do you dislike? There is nothing that comes to mind at this time. Recommendations to others considering the product: Great product What problems are you solving with the product? What benefits have you realized? Oncall schedules/contact info.
RG
Ryan G
12/08/17
Good product and can't wait to see what it grows into.
What do you like best? With Ops Genie I like the versatility and the reliability that is available with the product. Being a company that has global support benefits very well to the many numbers and ticket lines that are available. What do you dislike? I am not a fan of the setup that is required for some of the interfaces. Some aspects seem repetitive. Also at time the support time is shown to be a few minutes but can take hours to hear from a support team member even if it is a ...
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ES
Executive Sponsor in Internet
12/08/17
First year experience with OPSGenie
What do you like best? All the ways we have to notify on-call is just awesome ! We have a good number of integrations. What do you dislike? The shedules rotation does not fit with our needs. My engineer are something on vacations on need to adapt. Then rotation are useless, but having a real planning (for example a per month view) should be great. What problems are you solving with the product? What benefits have you realized? We are able to reduce the false positive ...
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AI
Administrator in Information Technology and Services
12/08/17
Fantastic Routing Options, Somewhat of a Learning Curve
What do you like best? Flexibility of data- I Can integrate OpsGenie bi-directionally with nearly every data source I manage. What do you dislike? Having other Engineers making changes to workflows / rules / policies / escalations can be a bit cumbersome to understand at first- make sure your administrators have an in depth understanding of OpsGenie routing and have been involved in the build process. Recommendations to others considering the product: Do it! Have someone ...
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