OpenText ECM Reviews in April 2025: User Ratings, Pros & Cons

Easy to use, quick to learn and intuitive.

What do you like best? My experience with the OpenText Web Content Management and Records Management is that both applications were inuitive and very easy to use and learn even if you no formal training was provided. What do you dislike? My experience with the web content management system was that it was not compatible with all types of browsers. Not all organisations are able to continually upgrade their browsers due to various reasons for that particular organisation. Recommendations ...

Review of Livelink ECM 10 appilcation

What do you like best? Ease of use and administration of the suite Simple, intuitive and good looking interface Versatile through use of core product What do you dislike? Some of the nice-to-have features come as extra modules (at a high extra cost! Recommendations to others considering the product Standard practice for us is to remain What business problems are you solving with the product? What benefits have you realized? We have solved problems in a number of areas of this ...

Strong Solution for the Enterprise !

What do you like best? As one of SAP largest go-to ECM patrners, I can fully attest to the very strong ECM solution that OpenText brings to the table. I like their UI, their ability to integrate with SAP (and other leading platforms, along with the strong technical skill of people support surrounding their product lines. I have been exposed to other OpenText products as well, such as Portal Site Manager and Portal Content Manager that have strong ties to ECM...the integration you get OOTB ...

Great for most things - but sometimes you need to get your hands dirty with bespoke development

What do you like best? OT ECM is a real jack of all trades - and also a master of a lot of them too! Flexible to suit most requirements and industries. Additional modules enhance its power and configuration is straight forward and intuitive. What do you dislike? Configuration of Livelink/ CS10 gets you far - but only to a point. Most projects I have implemented have required a high degree of bespoke customisation/ development via EWS. Live/ Web reports are not for those seeking a ...

VCM

What do you like best? Vignette API access is brilliant, you can access data from CDS and present it to whatever front end you wish. What do you dislike? 1. VCM is quite flaky in terms of bulk publishing 2. End point failure is very common in VCM which stacks up the content in the queue until manually clearing the queue. However vignette support's provide a sql script which needs to run against delivery databases to bring the VCM publishing endpoints back in the healthy state What ...