OpenText ECM Reviews in April 2025: User Ratings, Pros & Cons

Ugh, Best in Moderation

What do you like best? The audit feature is probably the best feature of ECM (which most programs have already. This feature shows you who has accessed, downloaded, and viewed certain files / folders. Their desktop application is also a great feature, allowing you to drag and drop files into ECM. The best way to re-organize files is through the ECM desktop application. What do you dislike? Security in terms of adding and removing privileges is terrible. Part of this is due to the setup ...

CLM Of OpenText

What do you like best? Good bundle of products such as content lifecycle management, records management What do you dislike? Requires strong technical and knowledge Recommendations to others considering the product Good for records management , not easy for ECM What business problems are you solving with the product? What benefits have you realized? Records management , ECM

OpenText ECM User

What do you like best? What I like about Opentext is how easy it makes the flow of information between the company. It allows users to access the active members to information from the computer, or mobile web. It allows add security. What do you dislike? What I like least is what it takes to create a custom version What business problems are you solving with the product? What benefits have you realized? To which helps us OpenText is to create, control and maintain the content of the page.

Great product with small bugs

What do you like best? My experience with the OpenText is from security point of view. easy to use and teach to end users What do you dislike? Does not work on all platforms. (firefox, chrome Difficult to maintain the flow Recommendations to others considering the product AP support is very slow on this issue. For one issue it took 3 months to identify list of SNOTES needed What business problems are you solving with the product? What benefits have you realized? We are using for ...

Experient CS fror you Organization

What do you like best? There are lot of features that I liked about CS. e.g Workflow capabilities, OCC (capture Center, Rendering eSign, Archiveing capabilities, Record Mangement. There is a huge list of features can be used with CS. if you just look into the modules mention above there is whole world of processing (Business or Document can be achieved with those, plus storeing capabilities of CS, , What do you dislike? Support take to long to solve the issue, their ...

Great ECM Product for Medium and Large Enterprise

What do you like best? Records Management, Robust Security Model What do you dislike? Outdated Interface, Slow Performance in some situations What business problems are you solving with the product? What benefits have you realized? Single Source of Truth, Document Governence

OpenText Content Server

What do you like best? OpenText Content Server covers all of the bases if you are looking for a truly enterprise class document management system. The system provides tight security control, extensive auditing and version controls, and fully support document retention schedules. The system is easy to use when configured properly and scales to very high workloads. The system can be architected as a distributed system with remote cache servers allowing a single URL domain name which serves ...

An instructors point of view.

What do you like best? As an instructor for this software I find it to be user friendly. I like that we are able to customize the software to our specific needs. I like that we can and bring in blocks of documentation at once. What do you dislike? I don't like that it flashes every time we click somewhere. I don't like that we can't really use all the functions due to security issues in the government. I don't like that we are unable to remove some of the menu items that are not in use. I ...

Complexe tool but huge possibilities

What do you like best? The product have strong Record management module and also allow us to manage physical object What do you dislike? It is difficult to customize the user interface. You need to learn a proprietary script language (Oscript is you want to change system behavior Recommendations to others considering the product Do a top down change management process. You need high management endorsement as deploying any ECM require cultural change as you would do for an ERP (SAP or any ...

Review of Livelink ECM 9.7.1 (Author: Marcus Leja, B.Eng., MLIS, ERMm)

What do you like best? A usable, scalable full-service enterprise content management solution addressing these critical business needs: 1 Document Creation & Control- 2 Records Management 3 Digital Media Management 4 Engineering Drawing Management 5 Physical Object Management 6 Legal Discovery & Support 7 Content Security & Personal Information Protection All of the OpenText Livelink ECM 9.7 modules are top-tier in functionality and usability by both basic and advanced user ...