8.8/10
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OpenText ECM offers custom pricing plan
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06/15/18
Reliable with friendly user interface
What do you like best? It stable reliable and has an interface that's very user friendly and easy to use What do you dislike? The cost involved. It's one of the most expensive ECM solutions in the market. What business problems are you solving with the product? What benefits have you realized? Document storage, collaboration and compliance
PG
Pablo G.
01/19/18
Complete ECM Suite
What do you like best? Strong ECM software, with good horizontal and vertical scalability, which offers a very good performance even in large deployments with good capacities to manage different layers of file, resulting in a significant savings in storage costs. Good collaborative skills. Large connectivity options and customization posibilities. What do you dislike? The administrative tools may be a little poor when using a wide enterprise deployment, what's in fact the target of this ...
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PP
Paola P.
02/16/15
An instructors point of view.
What do you like best? As an instructor for this software I find it to be user friendly. I like that we are able to customize the software to our specific needs. I like that we can and bring in blocks of documentation at once. What do you dislike? I don't like that it flashes every time we click somewhere. I don't like that we can't really use all the functions due to security issues in the government. I don't like that we are unable to remove some of the menu items that are not in use. I ...
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TD
Terry D.
01/23/15
Strong Solution for the Enterprise !
What do you like best? As one of SAP largest go-to ECM patrners, I can fully attest to the very strong ECM solution that OpenText brings to the table. I like their UI, their ability to integrate with SAP (and other leading platforms, along with the strong technical skill of people support surrounding their product lines. I have been exposed to other OpenText products as well, such as Portal Site Manager and Portal Content Manager that have strong ties to ECM...the integration you get OOTB ...
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07/15/18
Smooth Procure-to-pay process
What do you like best? The implementation of a new OpenText system was relatively painless. Also, there was a lot of updates to provide more efficient routing of documents. What do you dislike? The limitations on how many roles that a document can be routed to. Recommendations to others considering the product Make sure that you go through every possible exception to ensure that proper routing is ensured, also always have the option to send a document back to the processor for accounts ...
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04/04/18
ECM
What do you like best? User friendly and makes job easier by having Various options available What do you dislike? Inability to personally edit a service once input. Recommendations to others considering the product Easy to personalize to business needs and services provided as well as keeping a large client database. What business problems are you solving with the product? What benefits have you realized? Provides an option for date of service as well as location for a case note.
09/28/16
OT Content Server 10
What do you like best? The very best feature is the data ID on every item in the system, let you validate you are looking at the right item. Link won't break when altering the title, moving or updating the item. Workflow is the next coolest thing been using them for the last 20 years and they are extremely stable. What do you dislike? It's appearance out of the box and the fact regular content server doesn't have a calendar. Recommendations to others considering the product It's a very ...
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MR
Maria R.
04/07/16
OpenText ECM User
What do you like best? What I like about Opentext is how easy it makes the flow of information between the company. It allows users to access the active members to information from the computer, or mobile web. It allows add security. What do you dislike? What I like least is what it takes to create a custom version What business problems are you solving with the product? What benefits have you realized? To which helps us OpenText is to create, control and maintain the content of the page.
01/26/15
Review of Livelink ECM 10 appilcation
What do you like best? Ease of use and administration of the suite Simple, intuitive and good looking interface Versatile through use of core product What do you dislike? Some of the nice-to-have features come as extra modules (at a high extra cost! Recommendations to others considering the product Standard practice for us is to remain What business problems are you solving with the product? What benefits have you realized? We have solved problems in a number of areas of this ...
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AT
Alan T.
01/01/18
Next Generation Document Management System
What do you like best? Previously, we were using SharePoint for document management but have now upgraded to OpenText ECM. While SharePoint provided basic functionality, OpenText has enhanced our records management capability. The ability to customize workflow is vastly improved to match our complex processes. What do you dislike? OpenText is an expensive solution driven by the need for compliance standards. Recommendations to others considering the product For those who require strict ...
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