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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in April 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 371-380 out of 508

LW

Lindsey W

10/01/20

5 out of 5

The best all-in-one system to run your business!

What do you like best? Ontraport is amazing because you can literally see every customer interaction from lead to sale in one place. You can create landing pages, sales processes and follow up automation to keep your business running like a well-oiled machine. What do you dislike? It can sometimes be quite technical and a steep learning curve for people who aren't very technologically savvy - but once it's set up properly and people are trained, everyone falls in love with it! ...

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MG

Matt G

10/01/20

5 out of 5

The Best CRM Platform, PERIOD!

What do you like best? I can manage my contacts, landing pages, emails, marketing campaigns, sales and more in a savvy, seamless user experience backend software and the customer service is better than any other CRM service out there. Other software seemed to be either too marketing driven without a good user experience or too outdated from a UI/UX approach. Additionally, Ontraport is constantly thinking ahead about the digital paradigm and what will be needed for businesses to ...

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AD

Aja D

10/01/20

5 out of 5

The best All-in-one software

What do you like best? Ontraport is the best CRM for small business that I have encountered. Their page editor allows you to do far more than anything on Clickfunnels. You can make your pages look however you want. The customization is incredible and the functionality of the Campaign feature is literally like having another employee. What do you dislike? I really only wish that the email editor has the same design capabilities as the page editor. It's a little clunky compared to ...

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S

Sandra C

10/01/20

5 out of 5

4 years and counting!

What do you like best? Everything under one roof! My web developer was blown away when I introduced her to the CRM I was thinking of using for years ago. She was amazed it did EVERYTHING I needed for my small business and SO MUCH MORE. It's really, really great to manage fewer systems. What do you dislike? It has WAY more functions than I need. I'd love a scaled down and lower priced version aimed at soloprenuers and smaller businesses like mine. Recommendations to ...

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JH

Joseph H

09/30/20

5 out of 5

I've grown into my relationship with Ontraport.

What do you like best? The fact that I can manage 99% of my entire business on Ontraport (minus accounting, HR, legal, etc) is a true blessing. The value in growing my business is in the data from sales, marketing, and nurturing my clients. The reality and magic behind using Ontraport is that it manages, presents, and organizes that critical data that I need to run and grow my company. What do you dislike? I'd love to see Ontraport offer a blogging solution so I can dump ...

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WS

web SMART

09/30/20

5 out of 5

Best Bang for Your Buck

Been an Ontraport user for several years now, and they have a solid product and great customer support. OPs works nicely with WordPress, and has loads of other integrations.

JL

John L

09/30/20

5 out of 5

Ontraport is my #1 solution

What do you like best? Campaign UI, web builder, and new contact view with social links and profile image. What do you dislike? Glitches during pages editing. Copy/Paste functionality on Pages. Links are default to Open in “new window” instead of “same window” What problems are you solving with the product? What benefits have you realized? Consulting artists, musicians, music venues, and small businesses, Benefits are saving hours a day, streamlining processes, and ...

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TD

Tony D

09/30/20

5 out of 5

Over 6 years and it gets better and better

What do you like best? The commitment to small business owners. What do you dislike? Not understanding all the features and how to use them. Recommendations to others considering the product: It's a beast of a platform and can be overwhelming to start. And yet once you get into it and realize that everything you need to do to run your online or offline business it is worth the effort to use Ontraport. What problems are you solving with the product? What benefits have ...

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AW

Adam Ward

09/28/20

5 out of 5

Brilliant CRM with all capabilities

Brilliant CRM with all capabilities. Pricey but you get a lot for the price including exceptional customer support all the time to handle all enquiries.

RB

Rebecca Barnheart

09/25/20

5 out of 5

I love this CRM & recommend it to everyone who will listen!

I love this CRM! Ontraport has changed the way I do business and I recommend it to all my clients (and let's face it - to anyone who will listen). The support is wonderful and the platform is powerful. You can set up any funnel you can dream up! Before OP, I was overworked, after getting OP I have so much more time to pour into my clients. You won't regret making the leap! Questions - ask me!