spotsaas-logo
Get Listed

9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in April 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

Add to compare

Starts from $24/Month

Request a Quote

Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 351-360 out of 508

AB

Alexander Broderick-Forster

10/12/20

5 out of 5

The best support I’ve ever experienced

I am always so impressed with the responsiveness and helpfulness of the Ontraport staff. It’s probably the biggest reasons we stick around, beyond the platform itself.

DE

Dr Ernesto MD

10/09/20

5 out of 5

Easiest decision as an entrepreneur

Entrepreneurs have several hats to wear, too little time and way too many decisions to make. Choosing the right business platform shouldn’t be one of those complicated decisions.Simply choose ontraport and thank me later. It is everything you need to run an entire digital business. Or the entire digital side of your brick and mortar business. Page builder, CRM, email marketing, sms marketing, membership sites, order pages, super powerful automations, and so many other great things!I moved ...

Read more

MP

Maritza Parra

10/09/20

5 out of 5

As always Ontraport support comes t the rescue.

As always Ontraport support comes to the rescue. I was having trouble with an integration with another app and the amazing Support team at Ontraport kept at it until they figured out what wasn't working. Now I can close my support ticket with the other app (they also take daaaays to answer) Thank you Ontraport. I'm always happy I moved from Infusionsoft.

AO

Alyssa Oliha

10/08/20

5 out of 5

This OBM is an Ontraport fan.

As an Online Business Manager, I have been thrilled every single time a new client is already using Ontraport. It is an incredible email marketing platform (and membership site builder and landing page builder and CRM and ecommerce platform and the list goes on). This means there can be a bit of a learning curve, but it's truly worth it and unmatched once you get settled in. The Ontraport team offers robust 1-on-1 onboarding and account set up, and various channels of support are available ...

Read more

PR

Paul Rosbury

10/07/20

5 out of 5

Had a great experience your support rep.

Had a great experience with Saif and his knowledge and kindness.

A

Anne-Aël

10/07/20

5 out of 5

We migrated to Ontraport a few weeks…

We migrated to Ontraport a few weeks ago, and they have been very helpful during the whole process.The customer service is fast and efficient, which is very valuable to avoid time waste.

LP

Lia Pinelli

10/07/20

1 out of 5

I'm having a terrible time with…

I'm having a terrible time with Ontraport. I didn't realize when I signed up that I would need to also hire someone certified to run it!

CB

Claytonia B

10/06/20

4.5 out of 5

Ontraport saved the day

What do you like best? It is very user friendly and has great support staff to help with anything you don't understand. Also, there are lots of templates that can be used to help you get started with your funnels and landing pages. I also like that it provides a way for me to reduce the amount of tasks I have to do manually. Setting up and creating fully functions funnels with landing pages and a lot easier than I thought. It does take some time, but because it is user friendly, the ...

Read more

AP

Anna P

10/06/20

4 out of 5

Good Value CRM System

What do you like best? The ability to send targeted EDMs and create response emails dependent on the path the receiver takes. What do you dislike? basically a great system - the ability to add more users with different access would be good. Also not able to see if a user downloads lists etc. What problems are you solving with the product? What benefits have you realized? We are able to keep our customers informed of events and issues - without the need for constant phone ...

Read more

JT

Juinn T

10/06/20

3.5 out of 5

It's a Toyota, not a Ferrari

What do you like best? It's a pretty lean tool that doesn't have too many features that my team won't end up using. We had very specific needs that we wanted a marketing automation tool to address. And while many of the more popular tools (Hubspot, Pardot etc.) did exactly what we wanted it to do, they also did too much and we couldn't justify the pricetag that came with them as well. Ontraport is like a Toyota - affordable, reliable, well built, no feature overload. ie. Perfect for ...

Read more