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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in April 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 341-350 out of 508

KG

Kenna Goude

10/28/20

5 out of 5

They are so great to work with

They are so great to work with! Always very helpful and efficient when helping to solve our issues!

J

Jarvis

10/27/20

4 out of 5

A system that meets all our requirements.

PROS & CONS What are the best aspects of this product? I am managing a small team and this product got everything we need - CRM tools, email campaign functionality, and website plug-ins. I also like the ability not just to organize them. What is more, the customer support for this product is incredible. They have customer support specialists, account representatives, as well as onboarding experts. They are available on chat or screen share. Aside from that, they also provide learning ...

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A

Adnan

10/23/20

5 out of 5

Great Customer Support

When you are using a tool like Ontraport, you can get pretty adventurous. While Landon's Youtube videos are great, they are obviously not a very convenient option coz they are well, videos! But if you are stuck and need a helping hand - the support that this platform provides is awesome. Prompt, patient, friendly and helpful!Thanks guys. Quick screen records that you guys do are so convenient!

JU

Jude Ugwuegbulam

10/23/20

5 out of 5

I just had another great experience…

I just had another great experience with Ontraport client services. Saif was the rep, and I felt supported and reassured during our interaction.I'm now starting to understand that I haven't just bought another all-in-one system or CRM. I've bought into a company and people who care about me, and my success.Thank you, Saif, and Ontraport for your continued support!

TM

Thomas Mele

10/22/20

5 out of 5

Saif was a great help.

Saif was quick, thorough and got me the support I needed. Glad to have access to such a powerful support team.

GS

Gretchen Stauffer

10/21/20

5 out of 5

Support is EXCELLENT🤩

The system can do SO much! It’s amazing! I have to give shout outs and props to the support team. They ROCK! Simply put, they are timely, funny, know their product, and understand how much their customers depend on the software to do what it is made to do. I can not recommend this product enough!

JL

Jessica Lastimosa

10/21/20

5 out of 5

I'm always SUCH A HOT FVCKING MESS when…

I'm always SUCH A HOT FVCKING MESS when I try to do anything technical but the support team (way too many to name because I'm constantly hitting them up but SAIF is the most recent SHOUTOUT TO SAIF WUT WUTT!!!!) is ALWAYS so amazing they create video demos for you in the chats to show you what the effffff to do and how to live your life moving forward basically and I love it 5 stars for the whole family, dogs included duh

AC

Agripina Carretero

10/21/20

5 out of 5

Love Ontraport

Voy a dejar la opinión en español, para todos los hispanohablantes que usamos ontraport. Es una herramienta increíble, el servicio es maravilloso y siempre están dispuestos a ayudarte. Me han resuelto siempre TODAS mis dudas. Todas mis campañas funcionan genial y los diseños son maravillosos. Estoy encantada con ontrapprt! It’s the best!!!!

KM

Katrin M.

10/19/20

5 out of 5

Great to work with and outstanding support

If you are considering to work with Ontraport you should decide to do so.I am using Ontraport since mid of 2018 now and my overall experience is more than good. It´s really easy and intuitive to work with and all my issues have always be resolved with one of the members of the support team within minutes.

MB

Mitch B

10/13/20

4 out of 5

Ontraport powers both my online businesses

What do you like best? They obviously care and are continuing to evolve the platform which makes it easier and easier to build and integrate with the rest of our technology stack. One of the things I like best is that support is always there and happy to help with whatever issue is happening, so you aren't going back and forth with an endless email chain. What do you dislike? I'm excited to see what Ontraport does to upgrade its affiliate partner management. It's one area of the ...

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