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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in April 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 311-320 out of 508

KL

Karen Luniw

12/02/20

5 out of 5

The BEST Support

I love Ontraport and their team! Any possible question I have, they sincerely do their best to help, every time. Today I connected with Saif about creating a campaign in the way that I needed and he helped me configure it. I am so grateful!!Thanks to Saif and the Ontraport team!

RM

Rob Malicki

11/27/20

5 out of 5

Exceptional software. Exceptional support.

I can't praise Ontraport highly enough. This is first rate all-in-one software that allows me to run all of my business in one place. It handles CRM functionality plus all of my marketing automation, not to mention our website, client login pages and more. It's unbelievable how inexpensive this software is for the depth of functionality... nothing even comes close!On top of that, the Ontraport team are incredible - outstanding, friendly, prompt support. These guys bend over backwards to ...

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Alexandra Degala

11/25/20

5 out of 5

The support is fantastic

The support is fantastic! There may be some hiccups on the system especially when they roll out new features, but any issue is quickly resolved by their support. They're always available, quick to reply, and super friendly.

SL

Sophia Luperdi

11/25/20

5 out of 5

Very powerful system!

Very powerful system!Lots of functions and automation already used and yet to be discovered. The Ontraport Support team are easily contacted, responsive and knowledgeable. Highly recommend!

NS

Nick Smith

11/24/20

5 out of 5

I contacted the support team with a few…

I contacted the support team with a few fairly vague questions and was given answers or directed to where I could find the information to answer them.Very knowledgable and friendly support staff.

B

Bre

11/23/20

5 out of 5

The customer service is phenomenal and…

The customer service is phenomenal and ontraport does everything I need! Thank you!

D

Dee

11/21/20

5 out of 5

Helped Me with ease and efficiency

The support staff was very quick with responding and troubleshooting my issue. After finding the issue , she was so efficient in directing me in how to correct it. I was pleased for the ease of the fix because I am not technologically savvy 😊

A@

Annette @ VivaAutomated.com

11/21/20

5 out of 5

Ontraport is heads and shoulders above…

Ontraport is heads and shoulders above the competition for an all-in-one automation tool. Yeah, I know, I sound like their marketing, but it's true. I get super cranky when tech takes up unnecissary time because it just sucks 🤪👈, AND with Ontraport, it just works and it's intuitive to USE 🎉. It's also, unlimited in nature, with their open API you really truly can scale and do anything with this platform. Get the right tech, get Ontraport.

SC

Shelly Cox

11/20/20

5 out of 5

Hugely helpful chat with Ani this...

Hugely helpful chat with Ani from OP Support this afternoon. We are transitioning from WordPress to an Ontraport Membership site and as you can expect I had MANY questions. Ani answered them all amazingly and created a few videos to show me through the process, when I was unsure. Apart from a couple of things we'll miss in WordPress, I'm really looking forward to having everything integrated in OP! Thank you!

NH

New Health

11/19/20

5 out of 5

Ontraport’s customer service team…

Ontraport’s customer service team always fixes my problems and they are super friendly!