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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in April 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 11-20 out of 508

GR

Gina R

09/12/23

5 out of 5

"Great for Exporting the Information I Need To Process Sales Commissions!"

What do you like best about Ontraport? I love that I can pull all of the information I need to easily process sales commissions. I also love that their chat support is so fast and easy.

GR

Gina R

09/12/23

5 out of 5

"Great for Exporting the Information I Need To Process Sales Commissions!"

What do you like best about Ontraport? I love that I can pull all of the information I need to easily process sales commissions. I also love that their chat support is so fast and easy.

HL

Haley Lynn G

08/31/23

5 out of 5

"I love Ontraport- and their service"

What do you like best about Ontraport? I LOVE the customer support at Ontraport. In a world where other companies are impossible to get in touch with, and impossible to get customer support, I HIGHLY recommend Ontraport. Their customer support is outstanding, and the platform is solid, and works as it is intended to about 99% of the time. When it doesn't work exactly as I'd like it to- then well, I contact customer support, and they do a consistently phenomenal job of supporting me, even ...

Read more

HL

Haley Lynn G

08/31/23

5 out of 5

"I love Ontraport- and their service"

What do you like best about Ontraport? I LOVE the customer support at Ontraport. In a world where other companies are impossible to get in touch with, and impossible to get customer support, I HIGHLY recommend Ontraport. Their customer support is outstanding, and the platform is solid, and works as it is intended to about 99% of the time. When it doesn't work exactly as I'd like it to- then well, I contact customer support, and they do a consistently phenomenal job of supporting me, even ...

Read more

MT

Melonie T

08/27/23

5 out of 5

"customer support representatives is highly trained and knowledgeable"

What do you like best about Ontraport? excellent customer support as always. It allows businesses to track customer interactions, manage leads and contacts. What do you dislike about Ontraport?

PS

Paul S

08/27/23

5 out of 5

"Service is definitely their focus!"

What do you like best about Ontraport? The first thing that comes to mind when I think about Ontraport is there unwavering focus on service. They offer so much and are there to help you find what you need. There are so many features that are all housed in one place that all focus on your CRM needs. What's great about that is that it reduces the likelihood of breakdowns between services. On top of that, they have people and many resources to help you figure out ways to make even better use ...

Read more

PS

Paul S

08/27/23

5 out of 5

"Service is definitely their focus!"

What do you like best about Ontraport? The first thing that comes to mind when I think about Ontraport is there unwavering focus on service. They offer so much and are there to help you find what you need. There are so many features that are all housed in one place that all focus on your CRM needs. What's great about that is that it reduces the likelihood of breakdowns between services. On top of that, they have people and many resources to help you figure out ways to make even better use ...

Read more

MT

Melonie T

08/27/23

5 out of 5

"customer support representatives is highly trained and knowledgeable"

What do you like best about Ontraport? excellent customer support as always. It allows businesses to track customer interactions, manage leads and contacts. What do you dislike about Ontraport?

AG

Allison G

07/31/23

5 out of 5

"Best Platform"

What do you like best about Ontraport? Customer Service and constant new features What do you dislike about Ontraport?

AG

Allison G

07/31/23

5 out of 5

"Best Platform"

What do you like best about Ontraport? Customer Service and constant new features What do you dislike about Ontraport?