9.4/10
Spot Score
Streamline your payroll process and save time and money.
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GM
Gwen M
11/26/20
Great payroll service!
What do you like best? What I like best about OnPay is how easy it is to navigate the site. It's easy to run, review, or change payroll. What do you dislike? There is nothing I have experienced that was a negative with OnPay. Recommendations to others considering the product: OnPay is a great choice for running payroll particularly for a small business! What problems are you solving with the product? What benefits have you realized? It takes care of our payroll ...
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VR
Vinny R
11/26/20
User friendly platform. Great support team.
What do you like best? So many things are great. Their support team responds quickly. The interface is easy to use especially for small and first time business owners. The set up takes you step by step, and easy to follow instructions. It helps businesses know that they are not missing any necessary things (like taxes). What do you dislike? Nothing really. Everything about onpay a functionality and user support is good. The only thing I can’t think of is that it Can’t be used ...
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JH
Jennifer H
11/24/20
great for small biz and first-time employer
What do you like best? Quick easy and fast. Helpful support people. This was much much better than another very large payroll provider that starts with a "P". What do you dislike? The written support materials are not sufficient in scope but the support team made up for that problem. What problems are you solving with the product? What benefits have you realized? less expensive payroll that I could manage without having to take an annoying phone call every two weeks. ...
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JS
Jonathan S
11/19/20
I Always Recommend OnPay
What do you like best? OnPay fits my business needs to a t. The few times there were any hiccups, they were right there, responsively, with a solution. I like that I can run payroll when I want to in about 2 minutes. Very convenient. And they're quarterly/annual filings have always been accurate and reliable. Very pleased with OnPay. Jonathan Stanwood What do you dislike? Nothing (But they want me to make this 50 characters, so I think I have complied.) What problems ...
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ER
Eli R
11/02/20
Great Service & Product
What do you like best? Onpay has great customer service and an easy to navigate platform. I am able to easily search for any employee and see their pay history. Onpay also has an easy export function which has been very useful. The customer service at Onpay is great, any time I need assistance or a question there is always someone available to assist me. What do you dislike? There has been nothing that I needed from Onpay that they were unable to help with. Sometimes when ...
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DD
Deborah d
10/22/20
OnPay is Awesome!!!
What do you like best? I just started using OnPay and their platform is excellent. Customer service is what is really impressive. Speak English, understands what I am saying, and provides guidance. The integration part with Quickbooks is really awesome. Works perfectly. Tax filing, benefits administration, all in one place is great. As I onboarded, their team was hands-on attentive, and very patient. You cannot beat the price point, especially that it offers an HR part to it. Now ...
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DR
David R
10/05/20
Great service and support
What do you like best? Easy to use, good support and responsiveness What do you dislike? The online help content doesn't cover all scenarios Recommendations to others considering the product: Understand state registration requirements What problems are you solving with the product? What benefits have you realized? Paying my employees accurately and on time
DV
Dawn V
10/05/20
Simple to use
What do you like best? That ONPAY takes care of taxes. I love the freedom of not worrying about it. If you have any questions the Online chat is amazing and quick to reply back to you. The reports you need is just a click away with all the details needed or you can customize to what you need on them. What do you dislike? I have nothing that I dislike at this time. Recommendations to others considering the product: I did do some research before choosing OnPay. The pricing ...
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PL
Ping L
10/01/20
Cost-effective for small business owners
What do you like best? I like most the simplistic interface and functions provided. What do you dislike? The unemployment insurance is not very clear at the beginning, which can potentially described better from the interface how to set it up properly. What problems are you solving with the product? What benefits have you realized? I used OnPay to take care of my tax filing, unemployment insurance, payroll. I have them all figured out after consulting with the OnPay ...
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RJ
Reginald J
09/23/20
HR revolutionized
What do you like best? The ease of setup. Many features and very low cost. Exceptional customer service. What do you dislike? I cannot think of anything I dislike about Onpay. Fair prices, great customer service and tons of features. Recommendations to others considering the product: Onpay makes setup easy. Nothing really to do except login and send an email to employees for onboarding What problems are you solving with the product? What benefits have you realized? ...
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