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8.9

Spot Score

OnPage - Incident Management Software

OnPage Reviews in February 2025: User Ratings, Pros & Cons

Effortlessly streamline incident management with OnPage.

4.5

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Starts from $13.99/User/Month when yearly

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OnPage Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 230 reviews

Rating Distribution

Excellent

(145)

Very Good

(64)

Good

(21)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 230

MC

Martin C

09/25/23

2.5 out of 5

"Very basic. Performs basic functions fine"

What do you like best about OnPage? It's reliable and relatively user friendly What do you dislike about OnPage? Very hard to customize, can't respond to pages with text What problems is OnPage solving and how is that benefiting you? It sends critical messages in a timely manner and reliably

MC

Martin C

09/25/23

2.5 out of 5

"Very basic. Performs basic functions fine"

What do you like best about OnPage? It's reliable and relatively user friendly What do you dislike about OnPage? Very hard to customize, can't respond to pages with text What problems is OnPage solving and how is that benefiting you? It sends critical messages in a timely manner and reliably

AU

Anonymous User

09/22/23

5 out of 5

"Highly functional two-way messaging platform"

What do you like best about OnPage? Easy to use, reliable, allows two-way communication between staff members on personal devices What do you dislike about OnPage? No way to override silenced phone to receive notifications What problems is OnPage solving and how is that benefiting you? Secure, two-way communication between hospital staff

DH

David H

09/22/23

4 out of 5

"Good messaging app"

What do you like best about OnPage? Quick easy messaging. Simple user interface What do you dislike about OnPage? Nothing glaring. Just an older less modern interface What problems is OnPage solving and how is that benefiting you? Secure messaging for patient information

BB

Bill B

07/31/23

5 out of 5

"a very reliable paging service"

What do you like best about OnPage? It is always on and is very reliable, integrating very well with my phone. What do you dislike about OnPage? No way that I am aware of to suppress a page that I have already received without logging into and touching my organization's ticketing system. What problems is OnPage solving and how is that benefiting you? Reliable paging for myself and my team.

LH

Loan H

07/28/23

5 out of 5

"It works well. I get the info I need to take care of the patient"

What do you like best about OnPage? Direct messaging to the call service and info of what patient needs What do you dislike about OnPage? It costs money. I started using it since the call service emails were no longer supported What problems is OnPage solving and how is that benefiting you? I am able to get HIPAA sensitive information about patients and know what I am calling them about before actually calling them

TC

Tammy C

07/27/23

5 out of 5

"Client Success Manager"

What do you like best about OnPage? using the mobile app - this is handy for when away from teh computer What do you dislike about OnPage? i have not come across any as of yet - i am not an on call person, just the admin and all seems to be working so far! What problems is OnPage solving and how is that benefiting you? On call IT support

AU

Anonymous User

07/27/23

5 out of 5

"Very good experience with OnPage."

What do you like best about OnPage? The loud function feature - I have never missed a page so far! I also really appreciate the customer service who quickly resolve any problems. What do you dislike about OnPage? Occasionally, I have had some pages not delivered, however the customer service was quick to help out. What problems is OnPage solving and how is that benefiting you? OnPage is bridiging the gap between communication with the clinical team at hospitals and the research coordination ...

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AU

Anonymous User

07/27/23

4.5 out of 5

"Overall excellent product that accommodates our complex Follow The Sun schedules"

What do you like best about OnPage? Ability to accommodate our complex schedules. Other tools we reviewed were lacking in this area. What do you dislike about OnPage? Although I think there are a couple of areas that could benefit from new features / improvements, they are very minor. What problems is OnPage solving and how is that benefiting you? OnPage allows our team to respond faster to our client system monitoring alerts, minimizing our lag time and reducing client downtime.

DH

Dave H

07/27/23

4 out of 5

"My experience was limited, I did not receive any Pages."

What do you like best about OnPage? Do not need to Carry a Pager. The Range should be greater than the Paging system. What do you dislike about OnPage? My facility does not pay for the phone I use What problems is OnPage solving and how is that benefiting you? Notification of On Call coverage in a Timely Manner