Onfleet Reviews in April 2025: User Ratings, Pros & Cons

Our delivery services are more organized and on time with the help of Onfleet.

PROS: There are a lot of issues that arose with our delivery process that resulted in a lot of angry customers. Acquiring Onfleet was a smart decision on our end because the process of delivering parcels from one point to another is more organized and straightforward. We can find better routes so we could maximize our time on the road. Also, there is no need for clients to call us every hour to follow up on his package because he already has the means to track it via his smartphone. CONS: ...

"Great!"

What do you like best about Onfleet? What I like most is the simplicity behind OnFleet but whn you become more comfortable with the software- you can use some of the more complex features to maximize optimization. What do you dislike about Onfleet? Right now the new feautre of auto zooming in when clicking a task- Also dragging and dropping each task can become quite tedious. What problems is Onfleet solving and how is that benefiting you? Solving the issues of route optimization and auto ...

"Very easy to use and navigate. Saves money on developing your own app and integrates well."

What do you like best about Onfleet? Easy to use for employees and integrates well with existing ERP What do you dislike about Onfleet? Customization to make it more of a per company platform What problems is Onfleet solving and how is that benefiting you? Dispatch software. Very easily integrated.

"Excellent"

What do you like best about Onfleet? The app is very user friendly and easy to understand. What do you dislike about Onfleet? There is nothing I dislike at this moment What problems is Onfleet solving and how is that benefiting you? Im solving the issue of delivery times in between each delivery. The app helps me track my drivers so no unncessary time is waisted on the road.

It may not be a perfect system but it definitely helps us in our delivery process.

PROS: The app itself is user friendly that is why our staff didn’t have a hard time learning how to use the app. CONS: UI is something that the developers need to work on especially the customization of reports. Some functions are too slow based on the feedback that was shared with me.

"dependable"

What do you like best about Onfleet? The website and app are easy to manuver. What do you dislike about Onfleet? when there are glitches, it effects EVERYTHING. But thats with all technology. Recommendations to others considering Onfleet: its a very easy software to learn how to use. What problems is Onfleet solving and how is that benefiting you? Able to track all orders drivers do. Able to see lag time and where drivers can improve. The app provides live traffic conditions which is ...

"Awesome Software and great team!"

What do you like best about Onfleet? We have been using onfleet for 3 years now and it is amazing. The UI is great, there are a bunch of features and the service and team are incredible! It has been a blast to grow using their tech and they have really made our lives a lot easier on the daily. What do you dislike about Onfleet? Pricing at first might be a bit expensive at first but compared to other softwares out there it isn't that bad. As you scale they have a pretty good pricing ...

"Onfleet user for 5 years"

What do you like best about Onfleet? knowing where all of our delivery teams are at any given moment and being able to relay that information to the customer. What do you dislike about Onfleet? That there are no notification sent when a job is failed, and also the chat feature is very glitchy. Chats will not open sometimes, chats will only open for certain drivers if you create a group chat only. The notification sound comes in late or not at all Recommendations to others considering ...

"Excellent GPS and delivery tracking service"

What do you like best about Onfleet? Seeing distance from one task to another, live traffic flow, predictive ETA What do you dislike about Onfleet? Sometimes the predictive ETA takes a bit long to upload What problems is Onfleet solving and how is that benefiting you? The benefits of Onfleets is knowing where my drivers are at all times. It's easy for them to contact the patrons through the app. The option to use any map application to get to their destination is immensely helpful as well.

"Easy and Useful Software"

What do you like best about Onfleet? Route optimizer feature and live online tracking of fleet What do you dislike about Onfleet? No Real-time update of task instructions from the backend to onfleet. What problems is Onfleet solving and how is that benefiting you? Solving the problems related to the visibility of drivers live location. Able to have control over the drivers and their activities remotely.