Onfleet Reviews in April 2025: User Ratings, Pros & Cons

"Great logistics tool! Super intuitive."

What do you like best about Onfleet? Simple to learn and use. Great customer service. A very reliable tool. What do you dislike about Onfleet? They can improve some of the analytics they provide. It would be great if you can go into more detail. Recommendations to others considering Onfleet: Great Dispatch solution. What problems is Onfleet solving and how is that benefiting you? Onfleet is our dispatching solution. Moving goods from one place to another. Using Onfleet has helped me ...

"Senior Manage, Customer Experience"

What do you like best about Onfleet? Onfleet is really easy to use. The UX is so user friendly! What do you dislike about Onfleet? There are fewer options for businesses with unique use cases. What problems is Onfleet solving and how is that benefiting you? We are using Onfleet to complete our furniture delivery. Traditional furniture delivery is a burden for customers, but the automatic texting feature and live driver tracking make it a simple and high touch process.

"Review"

What do you like best about Onfleet? I like that I can tell when driver is out for delivery What do you dislike about Onfleet? it takes to long to load, other thing pop up while trying to locate delivery What problems is Onfleet solving and how is that benefiting you? an ETA for patients needs

"Onfleet has greatly improved my day to day"

What do you like best about Onfleet? OnFleet has made my job easier and has allowed us to more closely manage our fleet and delivery times. What do you dislike about Onfleet? My only complaint would be that the program doesn't always recognize the addresses when migrating from our other system. What problems is Onfleet solving and how is that benefiting you? Our customers really like the notification system.

"Driver Supervisor Using Onfleet"

What do you like best about Onfleet? How responsive the team is at onfleet as well as how informative they are. What do you dislike about Onfleet? Wish there was a contact number option sometimes so that we could discuss issues over the phone to expedite the process. What problems is Onfleet solving and how is that benefiting you? More efficient route planning. Optimization tool tends to work very well for us.

"Great App for food delivery service"

What do you like best about Onfleet? Integrates well into the existing order system, makes it very easy for our driver. What do you dislike about Onfleet? Some of the google map locations can be glitchy - not sure if this is a google issue or on fleet issue. Would also be great to be able to print off a copy of the route map and orders list, currently the print outs are awkward and hard to read. What problems is Onfleet solving and how is that benefiting you? its great to be able to hand ...

"Great software!"

What do you like best about Onfleet? Super intuitive and easy to use! We've been using it for 5+ years! What do you dislike about Onfleet? Want to be able to do real time optimizations that incorporate time of day, traffic patterns and re-optimize the routes real time. What problems is Onfleet solving and how is that benefiting you? route optimization and delegation

"Very clean interface and easy to use"

What do you like best about Onfleet? Very clean interface, easy to use, and even the things I didn't know, I was able to learn them through common sense. Even though Onfleet's tutorial and help section are very useful. What do you dislike about Onfleet? Nothing to speak of yet, we have very much enjoyed using Onfleet. What problems is Onfleet solving and how is that benefiting you? The amount of people that are getting food delivered shocked me, and I am so thankful we have been able to tap ...

"Meal Prep Success"

What do you like best about Onfleet? That it texts our customers ahead of their order arriving What do you dislike about Onfleet? I wish the smart features to auto plan the route came with the cheaper plan. What problems is Onfleet solving and how is that benefiting you? We needed help with alerting our customers when their orders arrived so they don't get left out.

"Efficient, streamlined and providing an effective means of delivery"

What do you like best about Onfleet? API integration with Dutchie has been crucial to the success of our delivery program. I love being able to track analytics by time and driver and its a great tool to keep customers in the loop. We've been able to maintain 97% of deliveries on time since November 1st 2020. What do you dislike about Onfleet? That I need to pay for a certain tier to get quality costumer service and realtime response's. Even the basic level should have the customer support ...