ON24 Reviews in April 2025: User Ratings, Pros & Cons

Capabilities beyond Webcast Hosting

What do you like best? ON24's webcast platform is robust and is great to drive engagement and momentum beyond just the event. Communications and reporting provide adequate metrics to determine attendee interest. Inline surveys and polling are great as well. What do you dislike? While the Engagement Hub and Target capabilities (content experiences) are very useful in tying together webcasts with ongoing engagement and the customer journey, basic plans only include one Engagement ...

Great experience for the audience and great reporting for us.

What do you like best? 1. The audience doesn't have to download anything (software, flash, etc.) to watch the webinar. 2. The integrations with the reporting softwares that we use are very robust. 3. Webinars automatically go on-demand after the webinar ends 4. Slides are uploaded into the software, which helps eliminate internet connection issues, and allows for a better experience when there are multiple speakers. 5. Supports live, simu-live, simu-live w/ rollover to live ...

On24 review

What do you like best? Ease of webinar setup and presenters console. What do you dislike? Inability to edit recording within the platform and difficulty in loading edited video back into an event. Pre-records are extremely time consuming. What problems are you solving with the product? What benefits have you realized? Extensive reporting features and analytics.

Reliable and Exceptional Webinar Platform

What do you like best? Compared to most webinar platforms, On24 gives you the tools to create a customizable branding experience. From a branding perspective, we found this feature extremely important for our virtual events series. This platform provides several widgets for you to upload logos and graphics of your choosing that kept audience members extremely engaged. It enabled us to add extra merchandise to promote our external partners as well. Our pivot from physical events to ...

Very user friendly, easy to create new webinars, great interactive tools to keep attendees engaged!

What do you like best? What I like best is the different tools that you are able to utilize, attendees can ask questions, complete a survey and we can also upload different resources needed for that specific webinar that attendees can review and download. What do you dislike? On the back end sometimes I have to double check email notifications to make sure they are going out at the correct time and say the right messaging, I wish there would be reminders sent to my email before and ...

Powerful and flexible but could use some additional functionality to make it a grand slam

What do you like best? The product's strengths are look, feel, customizability, widgets, scalability and real-time audience data to name a few. For us, the ability to have a web-based experience with collaborative tools and strong voting/polling and auditing of the votes was helpful. What do you dislike? Limit of 8 presenters, 12 to 15 second delay from presenters to audience is a HUGE issue and quirks with polling—need true VOTING capabilities. A really big issue to address is the ...

On24 User Review

What do you like best? I like the customization of the platform. The ability to customize the backgrounds, reg pages, and even lobby music is nice What do you dislike? We need more engagement tools. Maybe the ability to customize the polls look? add pictures. Recommendations to others considering the product: You'll save yourself time and energy and create a quality webinar or tool for you to engage with your audience. What problems are you solving with the product? ...

New user experience

What do you like best? I love that there are so many ways to get help. Knowledge center, webinerd community, or chat in addition to reaching out to our account rep. There is so much to learn but it's so easy to digest with both videos and written support with screen shots! What do you dislike? The chat has not been particularly helpful and I wish I had been able to experience the Presentation Manager XD during a live program to understand it better before I did my own. ...

Easy Set up and use!

What do you like best? Registration page is easy for attendees! What do you dislike? There's not highlighter pointer tp use during presentations What problems are you solving with the product? What benefits have you realized? It's so easy to set up reminder emails and have them automatically sent to registrants.

Easy to use and great customer service

What do you like best? I love how simple the platform is to follow even for first time users. What I love most though is the customer service. There was one day when I literally chatted with support 6 times in a matter of 24 hours and they were so helpful every single time. What do you dislike? I wish that you could use webcam for strictly video and then phone for audio. This would help immensely. What problems are you solving with the product? What benefits have you realized? ...