ON24 Reviews in April 2025: User Ratings, Pros & Cons

ON24 is so intuitive, even boomers can usually figure it out.

What do you like best? ON24 is very user friendly and intuitive. What do you dislike? It has some weird formatting quirks..... What problems are you solving with the product? What benefits have you realized? well, in this unprecedented times, it's really helpful to know how to execute a webcast! we're still able to connect with our customers virtually, even though we can't face-to-face.

Enterprise-level webinar platform that sets the standard

What do you like best? Ease of use. Customer Support. Presenter functionality. Analytics. Spectrum of functionality. Integrations with upstream/downstream systems for increased automation. What do you dislike? Hard to manage account usage across multiple business groups - reporting there can be improved. Recommendations to others considering the product: Have people on the team who can build expertise around planning and delivering webinars. Use it as part of your demand ...

On24 is a great service in which we trust with >100 webinars a year! Surpasses the competition.

What do you like best? The attendee experience (no plug-in, links to click) , the customizable features (template, panels, links etc.) , the On-demand option as well as the real-time Reporting What do you dislike? The user-interface for presenters, it is not very user-friendly and looks ´bulky´ and complicated (although it isnt really..). Also flash often gives problems (users need to delete cache frequently) and can be unstable due to that, where presenters dont see slides and ...

ON24

What do you like best? The integration with Vuture into InterAction. What do you dislike? The reporting structure is somewhat difficult to pull complex reports. What problems are you solving with the product? What benefits have you realized? The manual need to export the RSVP or Attendee report and then import back into InterAction.

Mimicing face to face meetings with Webinars

What do you like best? ON24 is a great way to interact. Try it! What do you dislike? Requires training for presenters to use. What problems are you solving with the product? What benefits have you realized? We needed a way to mimic in person meetings during difficult times and ON24 enabled us to do just that; with success.

Mixing platforms and merging them together

What do you like best? The widgets and options of control that the audience gets for their experience is pretty cool. What do you dislike? I wish there was a way to edit how much of the webinar would get recorded. Guests are kicked out of their quizzes, resource lists and surveys during the live version. It would be good to let them complete these things during the live version during their own time. Also - the on24 email system gets blocked from firewalls, A LOT. Many ...

Good tech support, but lacking some features and functionality

What do you like best? Professional looking console, quick response to tech support tickets What do you dislike? No local number for Middle East countries, no background altering for webcam, flash required, inability to sort live question list, poor producer and user experience with simu-live events that roll into live. What problems are you solving with the product? What benefits have you realized? Use On24 to produce digital events that have replaced in-person events due ...

Over-priced platform not user friendly, needs high bandwidth and the team are not helpful

What do you like best? The strong branding options, like the background and logo during the event itself. What do you dislike? Very overpriced platform, plus the whole pricing policy is unfair, the client has to pay for the number of viewers not for the capacity, so if the total views is more than my subscription even if they enter the event for seconds I has to pay for these extra. In general it is not a user friendly platform especially when it comes to setting up the event. ...

On24 is an extremely valuable tool for any B2B Marketer

What do you like best? Hosting a virtual event requires a hefty amount of work - On24's platform takes a lot of the heavy leg work out of the set-up. Not to mention the insights provided far exceed those of competitors. What do you dislike? Learning all of the features of the system takes time but well worth it! By adding a managed service option it alleviated most of the pain points when our team first started out. What problems are you solving with the product? What benefits ...

Great experience

What do you like best? The Event Management services and ease of use. What do you dislike? No ability to have breakout rooms which is important for networking and more in depth conversations. What problems are you solving with the product? What benefits have you realized? Solving, branding and networking.