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8.9

Spot Score

ON24 - Webinar Software

ON24 Reviews in April 2025: User Ratings, Pros & Cons

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4.2

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ON24 Reviews & Ratings

4.2

Very Good

Based on 1515 ratings & 773 reviews

Rating Distribution

Excellent

(493)

Very Good

(217)

Good

(48)

Poor

(6)

Terible

(9)

Expert's Review

ON24 has garnered high praise from users over the past year, with consistent positive feedback highlighting its exceptional features and user-friendly interface. Users appreciate the platform's ease of use, customizable options, and robust support system. The ability to create unique and engaging webinar experiences, along with features like live chat support and ...Read more

ON24 pros and cons

  • Intuitive and easy-to-use platform, allowing quick setup and operation of webinars.

  • Excellent customer support with quick response times, offering assistance via email, phone, and chat.

  • Customizable landing pages, logos, and registration pages provide a personalized experience for users.

  • Comprehensive platform with options for live, simu-live, and pre-recorded webinars, catering to diverse needs.

  • The platform's rich feature set and customizations can be overwhelming for new users without adequate support or training.

  • Limited availability of additional apps and connectors in the Marketplace, restricting advanced functionalities and integrations.

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Showing 211-220 out of 773

DS

Dylan S

07/13/20

4.5 out of 5

On24 is a great way to present to a large audience! Easy to use, reliable, and capable!

What do you like best? The ability to easily manage presenting content to a large audience. Options for interactivity. Great, detailed reporting! What do you dislike? Wouldn't mind seeing some additional options to incorporate more interactivity to help engage audience members. What problems are you solving with the product? What benefits have you realized? Sharing our content to a larger, more broad audience live and on-demand.

AE

Alex E

07/13/20

4.5 out of 5

On24 is the Best B2B Webinar Platform Out There!

What do you like best? The user experience is amazing and the ability to customize modules on your console is what really sets it apart from other platforms. What do you dislike? The technical integrations to other marketing automation systems should be simpler and easier to automate on your own. What problems are you solving with the product? What benefits have you realized? The problem of delivering a sub-par webinar experience through other platforms like Zoom and ...

Read more

AI

Administrator in E-Learning

07/13/20

4 out of 5

A great Webinar platform

What do you like best? It's easy to put together a webinar together in a timely manner. What do you dislike? When everyone reached out to start doing virtual events there were lots of technical issues to run the volume we produced but they handled it like champs and have been on top of fixing the technical glitches as fast as possible and provided great support during that time. What problems are you solving with the product? What benefits have you realized? We have a more ...

Read more

UI

User in Telecommunications

07/13/20

4 out of 5

We have been able to up-level our webinar and digital event strategy by partnering with ON24.

What do you like best? ON24 is recognized by our attendees and provides an easy user experience. What do you dislike? Only drawback at this time is the increase demand has resulted in slower response times by support team, but all of our issues have been addressed and resolved quickly. What problems are you solving with the product? What benefits have you realized? We are solving the need for more digital events. The benefits have been the ability to manage the platform ...

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UI

User in Computer Software

07/13/20

4 out of 5

Great Interactive Webinar Platform

What do you like best? ON24 is a very user friendly platform that offers the capability to deliver webinars in a live, simu-live + on-demand environment. What do you dislike? The reporting functionality is clunky and doesn't allow data to be exported in a complete report What problems are you solving with the product? What benefits have you realized? Virtual demonstrations to groups of target personas. Ability to deliver thought-leadership style interactive content.

AI

Administrator in Medical Devices

07/13/20

3.5 out of 5

Works well

What do you like best? ease of setting up a webinar; audio bridge during a simu-live webcast What do you dislike? 1. no provision to record audio through computer. 2. degradation of images due to their conversion process 3. no provision to automatically schedule registration reports Recommendations to others considering the product: look at all alternatives What problems are you solving with the product? What benefits have you realized? Able to reach our ...

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ES

Executive Sponsor in Hospital & Health Care

07/12/20

2.5 out of 5

premium account support is not really premium event support

What do you like best? platform is integrated with analytics and registration feature What do you dislike? 1. customer service, email communication only. not same person supporting on day of event; supporting through email on day of event is like back in Jurassic days. I might just hire a local vendor and they can do a better job with a better service 2. their service is not at par as their passion for closing a deal. 3. presentation manager has lag and is not user friendly. ...

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UI

User in Biotechnology

07/10/20

5 out of 5

Very intuitive and easy to use, professional results

What do you like best? Ability to customise in an easy straight forward way. Very easy for speakers to record slides and to manage live sections. What do you dislike? There is no fast login for people that have already registered for one of our webinars. Be good to also look more like our site but think this upgrade is in process What problems are you solving with the product? What benefits have you realized? Great lead gen for customers, lead ranking is popular. Helps us ...

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AI

Administrator in Government Relations

07/10/20

4.5 out of 5

Creating Dynamic Webinars with a Purpose

What do you like best? The ease of setting up webinars and communication with those who registered is great! The look and feel from the attendee's perspective is professional and easy to use. What do you dislike? I wish there were more security features when it came to registration (harder to manage if attendees pay for a ticket via another site to ensure the audience link is not shared so others can register for free). I also wish there were more security features with on demand ...

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AI

Administrator in Marketing and Advertising

07/10/20

4.5 out of 5

The standard in webinar hosting platforms.

What do you like best? It's the standard for webinar hosting technology. Seriously. They are the only webinar hosting platform that I've used, that allows so much customization with the console view. What do you dislike? It's jenky sometimes when setting an event up. I can't seem to back out of a page.. Have to refresh the page and then click to my next tab to work on. What problems are you solving with the product? What benefits have you realized? Well, it solved our ...

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