ON24 Reviews in April 2025: User Ratings, Pros & Cons

Best in class for b2b streamed content.

What do you like best? They have thought through everything. Simple to use. Never run into issues. Particularly love when we sponsor webinars that use the platform and we can use pathfactory links in the resources section where we gain incredible insights. What do you dislike? Our sales rep was so unresponsive I’ve switched to Zoom. What problems are you solving with the product? What benefits have you realized? Simple to scale our webinar program.

Great platform for webinars

What do you like best? I really like how easy it is to customise and make it relevant to my business. It makes it easy to track attendees and the registration page is really nice. I like the ability to add resources and links. Makes it easy What do you dislike? Functionality during the webcast can have problems, it seems to freeze all the other applications. Recommendations to others considering the product: Give yourself time to rehearse the webcasts What problems are ...

On24 Review

What do you like best? Quick response from customer service, easy for presenters to engage with audience through polls/Q&A, ability to get everything ready before the webinar starts so that we can ensure professionalism of our webinar products, ability to customize the containers to reflect our branding What do you dislike? We create a high volume of webinars and occasionally run into the same bug issues. What problems are you solving with the product? What benefits have you ...

Great webinar platform

What do you like best? Seamless setup of webinars and integration with other business systems. Plus, they have robust analytics to help you understand your webinar attendees. The widgets they have make developing a interactive event very easy. What do you dislike? We always get customers that would like a dial in number, and while you can pay for this via On24, it can be expensive. Also, when you upload a presentation with slide notes and your presenter would like to use the slide ...

Great experience so far with ON24

What do you like best? I like the integration with Marketo, the in-console engagement, and the ability to continue to receive registrations and engagement on-demand after the live webinar has concluded. What do you dislike? I wish there was a more flexibility in the presentation requirements. We have presenters that really want to use animations, special fonts, platforms that aren't PPT, etc. and we have to rework their material to fit into the ON24 requirements. What problems ...

Just scratching the surface of what it's capable of...

What do you like best? The ability to customize the console to deliver a tailored user experience is fantastic. Full flexibility and widgets that are easy to use and actually useful. Running events is easy and now that I've got a number under my belt I feel like I'm just sratching the surface of ON24 is capable of. What do you dislike? While the platform is very easy to use, there are some quirks with the platform. Sometimes there are delays in uploading presentations and videos ...

We can not conduct online the webinar training except that we have to call to international number

What do you like best? To analyze the training and the participant involvement What do you dislike? Online training that we have to call international number which make high cost. Caused its not provide for Indonesia server number What problems are you solving with the product? What benefits have you realized? We don't need to conduct the training face to face, and the participant can join the training any time with on demand training. So it can help to promote our product.

ON24 Review

What do you like best? It is very robust with many features. You can personalize the platform for your specific needs. What do you dislike? Because there are so many features, there is a sharp learning curve. It also lacks a breakout feature. Recommendations to others considering the product: The support system with ON24 is excellent. I frequently use the Chat feature, and they are extremely helpful. What problems are you solving with the product? What benefits have you ...

Good experience overall but room for improvement

What do you like best? The abundance of technology capabilities and the compatibility with Interaction. A lot of options for enhancing participant engagement. Solid post-event reporting as well. What do you dislike? The customer service from our previous account reps we have received leaves room for improvement. The back-end user experience could also be more user-friendly, especially in this remote world where we are having to let our attorneys have more control over the back-end ...

Webcast quality questionable, frustrating integration

What do you like best? The features of ON24 were very customizable. What do you dislike? It seems like we were sold on something that did not deliver. Feedback from the events team is that the webinar connection is unstable and would be constantly interrupted. The Pardot integration was more trouble than a benefit. Reporting did not show all the data, custom fields are not carried over, and campaigns cannot be attached. I had to do a lot of data cleanup work and, in the end, ...