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8.9

Spot Score

ON24 - Webinar Software

ON24 Reviews in April 2025: User Ratings, Pros & Cons

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4.2

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ON24 Reviews & Ratings

4.2

Very Good

Based on 1515 ratings & 773 reviews

Rating Distribution

Excellent

(493)

Very Good

(217)

Good

(48)

Poor

(6)

Terible

(9)

Expert's Review

ON24 has garnered high praise from users over the past year, with consistent positive feedback highlighting its exceptional features and user-friendly interface. Users appreciate the platform's ease of use, customizable options, and robust support system. The ability to create unique and engaging webinar experiences, along with features like live chat support and ...Read more

ON24 pros and cons

  • Intuitive and easy-to-use platform, allowing quick setup and operation of webinars.

  • Excellent customer support with quick response times, offering assistance via email, phone, and chat.

  • Customizable landing pages, logos, and registration pages provide a personalized experience for users.

  • Comprehensive platform with options for live, simu-live, and pre-recorded webinars, catering to diverse needs.

  • The platform's rich feature set and customizations can be overwhelming for new users without adequate support or training.

  • Limited availability of additional apps and connectors in the Marketplace, restricting advanced functionalities and integrations.

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Showing 181-190 out of 773

JA

Jessica A

07/15/20

5 out of 5

Helps me deliver excellent webinar experiences

What do you like best? The user experience on24 allows me to provide webinar attendees is best in class. I love the ability to completely brand the webinar viewer to our events - from background to buttons. The marketo integration is also very helpful. What do you dislike? The user experience from a producer/presenter perspective needs some love. Parts of it are still in flash (yikes). It takes me a lot of time to get new presenters ramped up using on24 because presentation manager ...

Read more

UI

User in Oil & Energy

07/15/20

5 out of 5

Best I ever used but overloaded

What do you like best? Versatility. All in one for creating effective webinars, in terms of inviting, registering, running, analysing and following up. What do you dislike? Demand is too high and bandwidth is not enough to accomodate everyone's needs. No regular upgrading, no development of new features. In fact I have notised some useful features disappearing. There is a demand in our company for pre-webinar survey. That means the Registration page form needs to be offering ...

Read more

AR

Anirudh R

07/15/20

5 out of 5

Best Tool for Webinars/Webcasts

What do you like best? LIVE Video Streaming. Video On Demand. Polls & Quizzes. Private Chat. Leaderboards. Stream LIVE or Pre-Recorded Videos. Engage Audience with Private and Public Chat Rooms. 24 x 7 Technical Support What do you dislike? Everything is just perfect about this platform and tool. Sometime they put a cap or limit to the number of registrants and that creates issues. Recommendations to others considering the product: Best tool for webcasting and streaming of ...

Read more

JC

Jackie C

07/15/20

5 out of 5

Not perfect, but best option for presenting multiple pre-recorded videos

What do you like best? Our main reason for choosing ON24 is the ability to upload multiple pre-recorded videos and present them to my audience with time to pop in between each and answer questions, introduce the next video, etc. I also LOVE that the recording of each webinar automatically renders and becomes available on demand using the same URL previously used to register for the live event. (Other platforms require you to initiate the recording, download it to your desktop and publish ...

Read more

AI

Administrator in Non-Profit Organization Management

07/15/20

5 out of 5

A great tool for going virtual

What do you like best? ON24 is really comprehensive and with just a little bit of training it is easy to create wonderful presentations. What do you dislike? As a person transitioning in person events to virtual, I would love the option of a virtual background and a better way to do language translations and closed captioning. What problems are you solving with the product? What benefits have you realized? We are able to do fully branded programming for our advocacy efforts ...

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PP

Paola P

07/15/20

4.5 out of 5

A great tool with an excellent potential yet few things could run smoother

What do you like best? The On-demand capability and SIMU2LIVE. The possibility of customizing the Console Builder. What do you dislike? The conference bridge is often not stable and our external customers dislike the fact that audio is not embedded for presenters. It's also a pity that on24 is not well supported by Internet explorer, since it is a default browser by my companies in Europe, esp. south Europe (i.e. Italy). Recommendations to others considering the product: ...

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UI

User in Marketing and Advertising

07/15/20

4 out of 5

Great functionality and ease of use

What do you like best? The way attendee engagement is implemented throughout. From the follow-up emails, to the polling options. What do you dislike? There were some glitches and functionality issues that I have experienced. What problems are you solving with the product? What benefits have you realized? We are able to interact very well with registrants and attendees from start to finish.

AI

Administrator in Insurance

07/15/20

4 out of 5

Rough training, but successful conference

What do you like best? The platform is relatively flexible and we received amazing feedback from our attendees. This review would be lower if it was purely from the admin side of the equation, but the success and feedback we received pushes this higher. The ability to customize the audience screen and allow the attendees to interact with a bunch of different objects and features worked out very well. It allowed us to display a lot of information and it kept the attendees engaged in ...

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HR

Heather R

07/14/20

5 out of 5

Expanding Webcast Platform to Virtual Events

What do you like best? The ON24 platform has provided us the flexibility to get ongoing traction of our live webinars with on-demand engagements automatically. This platform has also been instrumental in converting from our in person user conference to a complete virtual conference this year. Again, the flexibility has been key from live webcasts, to semi-live, pre-recorded and on demand - exactly what we need to help our remote employees still provide valuable sessions to our customers ...

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WL

Wayne L

07/14/20

5 out of 5

Great Features and Platform

What do you like best? I like how easy it is to use. The interface is really intuitive. What do you dislike? It is kind of expensive compared to other options we had considered. What problems are you solving with the product? What benefits have you realized? We use ON24 to produce a monthly industry related webinar. It is a great tool to track leads and how they are interacting with our content.