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8.9

Spot Score

ON24 - Webinar Software

ON24 Reviews in April 2025: User Ratings, Pros & Cons

Unleash the power of live online events.

4.2

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ON24 Reviews & Ratings

4.2

Very Good

Based on 1515 ratings & 773 reviews

Rating Distribution

Excellent

(493)

Very Good

(217)

Good

(48)

Poor

(6)

Terible

(9)

Expert's Review

ON24 has garnered high praise from users over the past year, with consistent positive feedback highlighting its exceptional features and user-friendly interface. Users appreciate the platform's ease of use, customizable options, and robust support system. The ability to create unique and engaging webinar experiences, along with features like live chat support and ...Read more

ON24 pros and cons

  • Intuitive and easy-to-use platform, allowing quick setup and operation of webinars.

  • Excellent customer support with quick response times, offering assistance via email, phone, and chat.

  • Customizable landing pages, logos, and registration pages provide a personalized experience for users.

  • Comprehensive platform with options for live, simu-live, and pre-recorded webinars, catering to diverse needs.

  • The platform's rich feature set and customizations can be overwhelming for new users without adequate support or training.

  • Limited availability of additional apps and connectors in the Marketplace, restricting advanced functionalities and integrations.

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Showing 131-140 out of 773

CK

Caroline K

08/04/20

5 out of 5

Caroline gives high ranks to ON24

What do you like best? Very smooth experience -- replay with full functionality is amazing. What do you dislike? I want options for breakout rooms and face-to-face interactions with other attendees for networking. Even if it were a limited-seats, paid event. What problems are you solving with the product? What benefits have you realized? Trying to solve a better user experience for online events. The replay functionality allows us to continue to use the content for customer ...

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AC

Aasheesh C

08/01/20

5 out of 5

Webinar World Solution

What do you like best? Provide services to the clients by providing Audio, Video and Presentations.Ease of Reporting and Technical support. What do you dislike? The cap they put during busy season for the number of registrants. Large reports hang sometimes in Google Chrome. Recommendations to others considering the product: Great tool for webcasting services and broadcasting Audio and Video services. Reporting is very easy and lot of analytics options available. What ...

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AI

Administrator in Pharmaceuticals

07/30/20

5 out of 5

On24 is a great, user friendly, and easy-to-use platform!

What do you like best? I really like the easy to use platform that is easy to understand and provides a great platform for internal staff understanding of the tools and resources while providing a sophisticated look to our clients. Webinars are easy to setup and easy to operate from the moderator, presenter, and attendee perspectives. Pulling data post-webinar is easy and provides a well-rounded view. I love that I can download the webinar recording as an Mp4 file and am able to share it ...

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UI

User in Legal Services

07/30/20

3.5 out of 5

Works OK but needs better data

What do you like best? It's an easy platform to use and affordable What do you dislike? Hard to get timely support, has some glitches resulting in bad or incomplete data Recommendations to others considering the product: It works but if you are using Zoom Video you may want to consider that What problems are you solving with the product? What benefits have you realized? Running our own webcasts

GG

George G

07/29/20

5 out of 5

ON24 is our golden ticket for virtual experiences

What do you like best? It has awesome integration features with our CRM systems that are invaluable. We also have total control over the look, feel and experience of our events. It's easy to use and with exception of a 2 larger issues of over 100 broadcasts, it's been very reliable. What do you dislike? Presenter log-in options - one link to log into an event whether you're producing, presenting or running Q&A. I need that broken up so I don't have to worry about anyone logging in ...

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AI

Administrator in Higher Education

07/29/20

4 out of 5

On24 is the answer you need

What do you like best? The registration and analytics is ideal. And the ease of the resource lists and slides. And creating chapters after an event. What do you dislike? It has been difficult to make sure all webcams get setup on the system. And makes the process of getting speakers setup and logged in a hassle. It’s super robust but that has often intimidated and overwhelmed our speakers. The customer support isn’t great. Oftentimes they have an attitude. X Recommendations to ...

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UI

User in Education Management

07/28/20

5 out of 5

Pricey but worth it

What do you like best? It is the most measurable webinar platform I've ever used. The ability for attendees to engage with your webinar after it is live is fantastic as well. Plus, you can match your branding beyond just your logo! What do you dislike? I wish it was easier to send and share the registration link. Recommendations to others considering the product: If you want to ratchet up your webinars and make your company look like pro's, ON24 is for you. Its worth the ...

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ML

Michaela L

07/28/20

4.5 out of 5

My favorite webinar platform for enterprise B2B

What do you like best? I love that this platform is so easy to integrate with our forms, record, and customize to our branding. As someone who does a lot of live and simulated live webinars, it has been an amazing upgrade from GoToWebinar or Zoom webinar. What do you dislike? I'm not a fan of the fact that they use Tibco for the integrations and it's too technical for me to integrate. Also, I find it very difficult to find resources. Their search function of their documentation is ...

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LH

Laura H

07/27/20

5 out of 5

Very user friendly and customizable!

What do you like best? the console, resources, survey, automated emails, integration with Salesforce What do you dislike? It's been a long onboarding process, they put me in touch with many different contacts in order to do the sales presentations, success kickoff meeting, training, salesforce integration and webcast management package. Recommendations to others considering the product: user- friendly platform and the release great content for learning how to host ...

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ES

Executive Sponsor in Information Technology and Services

07/27/20

4.5 out of 5

Great capabilities and experiences

What do you like best? The experience ... attendees love the way content is delivered and have been loyal followers of our events. We average over 60% conversation rates from registration to attendance. What do you dislike? The dashboard is a little kludgey. For instance, it is hard to assort registration date by most recent sign ups. What problems are you solving with the product? What benefits have you realized? Real time interaction with our target market, which is ...

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