ON24 Reviews in April 2025: User Ratings, Pros & Cons

Service & Tech is Terrible! Stay away

What do you like best? The ability customize the view of your individual webcasts or webinars / event sessions was great. What do you dislike? We used on24 webcast elite for our first ever virtual conference in Sept 2020. At the time of signing our agreement, I was sold on access to a dedicated client success rep and the ability to purchase dedicated support for a nominal fee the day of our event. At the start of our agreement I was introduced to our success rep and met ...

Great for online webinars!

What do you like best? I think the audience view/user experience is great. I like how the audience has the ability to customize their view. I also like how there are a plethora of options/things to add when setting up an event, such as Facebook, Instagram, and other relative resources. What do you dislike? I think the back-end and set-up process is a bit wonky, confusing, and complicated. It can definitely be more user-friendly. In addition, it takes too long for powerpoints and ...

A platform of webinars for business engagement

What do you like best? ON24 is exceptionally simple to make an expert glancing webcast in a short measure of time. The entirety of the apparatuses that are incorporated with the ON24 item makes it simple to leap directly in and make a lovely webcast. It is also simple to orchestrate and arrange your introduction in Elite Studio when utilizing different PowerPoint Decks and recordings. Another extraordinary element while facilitating webcasts is that there is no live participant sound. ...

Excellent platform to connect marketing with sales

What do you like best? Beside a flexible interface with many presentation possibilities, the integration with SFDC is very useful. If desired, On24 allows sending the activity data and positive answers to a survey question "Would you like to speak with an expert?" directly to sales for follow up and also automatically filter out those attendees who indicated that they did not want to "speak with an expert." What do you dislike? Dealing with office hardware. On24 works best with ...

Virtual Conferencing

What do you like best? The graphics that make it appear like the in-person conference might. What do you dislike? The linking can sometimes be confusing to navigate. And you can be timed out fairly easily. What problems are you solving with the product? What benefits have you realized? Holding and attending conference and presentations during the time of social distancing.

Amazing pivot from in person events to virtual events

What do you like best? When our organization was compiling its 2020 season of events, no one thought about a virtual component. In the rush of the transition with Covid-19 - On24 was a life saver. We were able to quickly pivot many of our educational events for members across our state online with a platform that was easy to use for all end users - no software to install, in troubleshooting why the viewer's webcam was not working - it just worked quickly, easily and seamlessly for the ...

good tool for large audience

What do you like best? Large capacity, able to have several presenters, to do live Q&A, pre-recording What do you dislike? The time lag between what the presenter and what the audience views and hear. What problems are you solving with the product? What benefits have you realized? organising webinar with large audience

ON24 is an amazing product in today's digital environment

What do you like best? I love how easy it is to create a professional looking webcast in a short amount of time. All of the tools that are built in to the ON24 product make it easy to jump right in and create beautiful webcast. I also like how easy it is to arrange and organize your presentation in Elite Studio when using multiple PowerPoint Decks and videos. Another great feature while hosting webcasts, is that there is no live attendee audio. They can only listed in and interact ...

ON24 Review of the Webinar Platform

What do you like best? I love how much detail you can get on the reporting. Also, feel like they have added a lot of options- ex. being able to show video of the speaker and slides during the webinar. What do you dislike? I would like to be able to exclude certain email address in the count. Ex. Shows 100 people registered. Of those 100, you have 10 internal email addresses (some from testing, and some that registered). It would be great if i could hide those from my numbers. Also, ...

Thank you for not continuing to use Flash

What do you like best? My company was using an outdated version of ON24 that required our customers to have Flash enabled in their browser. Now that we've upgraded to Elite, that's no longer an issue. We have time to respond to content questions rather than continually telling our customers to refresh their browser, which makes for a much better customer experience. I also like the integrated screen sharing and webcam features. Training presenters when using the webcam feature doesn't ...