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On-Site - Property Management Software

On-Site Reviews in January 2025: User Ratings, Pros & Cons

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4.3

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On-Site Reviews & Ratings

4.3

Very Good

Based on 172792 ratings & 43 reviews

Rating Distribution

Excellent

(26)

Very Good

(14)

Good

(1)

Poor

(0)

Terible

(2)

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Showing 1-10 out of 43

YV

Yaron Vilosny

07/16/24

1 out of 5

Terms of NO service

recovery function for pin numbers is not working on purpose. technical support is very limited and any policy answer and terms of service are ignored or given wrong infomation

AU

Anonymous User

01/31/23

5 out of 5

"Great Service"

What do you like best about On-Site? Mary D is very pleasant to talk to on the phone and very respectful. She wants the customer to have the best experience. She also makes sure to have the suitable Portable I need on the job What do you dislike about On-Site? The only problem I have noticed is when I call; the number does not always go through. So I have to redial a few times in order for it to ring What problems is On-Site solving and how is that benefiting you? Providing Portable toilets ...

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AU

Anonymous User

01/31/23

5 out of 5

"Great Service"

What do you like best about On-Site? Mary D is very pleasant to talk to on the phone and very respectful. She wants the customer to have the best experience. She also makes sure to have the suitable Portable I need on the job What do you dislike about On-Site? The only problem I have noticed is when I call; the number does not always go through. So I have to redial a few times in order for it to ring What problems is On-Site solving and how is that benefiting you? Providing Portable toilets ...

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J

Jim

01/03/22

1 out of 5

Remarkably Bad Service. Does not validate existing addresses.

Remarkably, on-site.com is unable to identify valid addresses which USPS and Google maps all easily provide results (and a catalog of prior photos) for. Further the vendor's contact information provide both an invalid address and invalid phone number. Given the home page states "Finally, a platform renters and housing providers can agree is reliable." (and innovative, convenient...) I'd have to say these are completely untrue in my experience and I'm inclined to steer clear of the service ...

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AU

Anonymous User

08/29/19

5 out of 5

"Great!"

What do you like best about On-Site? Onsite is fantastic! From the Implementation team to the support team. Any issues that I eve have are always resolved within minutes! Their website is very user-friendly and makes any adjustments needed a breeze. What do you dislike about On-Site? The only downfall I would say is the document design. I would love to be able to start out with a template and go from there instead of having to start from the ground up. Recommendations to others considering ...

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AU

Anonymous User

08/29/19

5 out of 5

"Great!"

What do you like best about On-Site? Onsite is fantastic! From the Implementation team to the support team. Any issues that I eve have are always resolved within minutes! Their website is very user-friendly and makes any adjustments needed a breeze. What do you dislike about On-Site? The only downfall I would say is the document design. I would love to be able to start out with a template and go from there instead of having to start from the ground up. Recommendations to others considering ...

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AU

Anonymous User

07/28/19

5 out of 5

"Great program "

What do you like best about On-Site? Easily and clearly run screenings for prospects What do you dislike about On-Site? Not enough information for data collection and reporting. What problems is On-Site solving and how is that benefiting you? No problems with this as of yet.

AU

Anonymous User

07/28/19

5 out of 5

"Great program "

What do you like best about On-Site? Easily and clearly run screenings for prospects What do you dislike about On-Site? Not enough information for data collection and reporting. What problems is On-Site solving and how is that benefiting you? No problems with this as of yet.

AU

Anonymous User

06/27/19

4 out of 5

"Great and easy to use"

What do you like best about On-Site? On-Site is incredibly user friendly and even gives a starting tutorial. The layout and customizable widgets allow for personalization and organization tailored to the user’s preferences. What do you dislike about On-Site? Has a few issues with accessing documents or opening profiles from time to time What problems is On-Site solving and how is that benefiting you? Leasing, follow-ups, guest-cards and reminders

AU

Anonymous User

06/25/19

4 out of 5

"Great experience with a few glitches"

What do you like best about On-Site? I really enjoyed the new layout that On-Site implemented. It allows me to view recent leasing activity as we as follow-ups- all on the same time page. What do you dislike about On-Site? There are times that On-Site responds with a delay. For example, the search bar will not include an immediate drop down from time to time. What problems is On-Site solving and how is that benefiting you? On-Site allows me to access important leasing documents and conduct ...

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