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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in April 2025: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16/Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Expert's Review

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 21-30 out of 624

BJ

Brian J

07/26/23

5 out of 5

"One of the best email marketing tools we've used!"

What do you like best about Omnisend? Besides the ease of drag and drop Email building, the most helpful thing about Omnisend is there constant improvements to the platform. They continue to listen to their customers and add new features that help us market our products and services to our customers.

KP

Ken P

07/25/23

5 out of 5

"Excellent product and support!"

What do you like best about Omnisend? User friendly intuitive software fully supported 24/7 - Karine in support especially helpful What do you dislike about Omnisend?

AP

Anna P

07/13/23

5 out of 5

"Good ESP for the email marketer, reasonable prices, very friendly and useful support"

What do you like best about Omnisend? I like Omnisend because it's quite simple, but all best practices for e-commerce are available there. The prices are reasonable, the integration with Shopify works great, and the customer support works excellent. I am especially greatful to Maria from customer support, she helps me to find the best solutions in a moment :) Maria, thank you so much. I like the built-in email editor, the main automations include all best practices. I see that the team ...

Read more

FV

Faisal V

07/11/23

5 out of 5

"Next Level Support"

What do you like best about Omnisend? Support is always diligent in solving issues. Karine ensured that we got to the bottom of an AC Automation query that I needed for a specific collection. Support is consistently good.

HA

Hiroyuki A

04/26/23

5 out of 5

"Easy to start, easy to understand and can add advanced setting for more automation if needed"

What do you like best about Omnisend? Live Dashboard to follow users' activity Workflow setting

AS

Adam S

04/26/23

5 out of 5

"Omnisend Delivers Exceptional Email Marketing: A Game-Changer for Our Business!"

What do you like best about Omnisend? I have 14 years of experience with email marketing. After testing several email marketing platforms, including Salesforce Marketing Cloud and Klaviyo, Omnisend has completely transformed my experience with its outstanding features and benefits. Making the switch from Salesforce Marketing Cloud to Omnisend was one of the best decisions for my organization, and I haven't looked back since.

AV

Arriana V

04/26/23

5 out of 5

"LOVE Omnisend!"

What do you like best about Omnisend? I like that Omnisend is user friendly but also offers alot! The price is awesome, we were using Klaviyo before this and could not justify the price for what it offered.

NC

Nuno C

04/26/23

5 out of 5

"The power of email marketing at an affordable price"

What do you like best about Omnisend? Omnisend is great! It has it all, great to do automations, and segmentations, if you are a creative person, you can do it all, and at a great price.

RL

Rosann L

02/27/23

5 out of 5

"Way easier to use than the rest"

What do you like best about Omnisend? versatility of templates, importing function from Shopify, easy to hand off to clients, simple interface What do you dislike about Omnisend?

JL

Jacqueline L

02/25/23

5 out of 5

"Omnisend is easy and user friendly."

What do you like best about Omnisend? I like the ease of use, but I would prefer more mobile-friendly options. What do you dislike about Omnisend?