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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in April 2025: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16/Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Expert's Review

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 11-20 out of 624

AU

Anonymous User

09/28/23

5 out of 5

"Sila - was quick and responsive. Had me up and running in no time."

What do you like best about Omnisend? User friendly so far. Quick response from team members. Sila helped me through the validation process. What do you dislike about Omnisend?

AU

Anonymous User

09/28/23

5 out of 5

"Sila - was quick and responsive. Had me up and running in no time."

What do you like best about Omnisend? User friendly so far. Quick response from team members. Sila helped me through the validation process. What do you dislike about Omnisend?

RB

Raja B

09/06/23

5 out of 5

"Recommended email marketing software for ecommerce stores"

What do you like best about Omnisend? Intuitive dashboard. Connecting WooCommerce store with Omnisend account through Omnisend WordPress plugin works like a charm. Initial tasks like setting first subscriber form, welcome email to new subscribers, abandoned cart email are set seamlessly. The free version (500 contacts) has all the features of paid plans.

RB

Raja B

09/06/23

5 out of 5

"Recommended email marketing software for ecommerce stores"

What do you like best about Omnisend? Intuitive dashboard. Connecting WooCommerce store with Omnisend account through Omnisend WordPress plugin works like a charm. Initial tasks like setting first subscriber form, welcome email to new subscribers, abandoned cart email are set seamlessly. The free version (500 contacts) has all the features of paid plans.

AP

Alessio P

08/25/23

5 out of 5

"Great platform and customer service"

What do you like best about Omnisend? It is simple to use and has advanced features. Customer support is great. Salma helped us solve many issues.

AP

Alessio P

08/25/23

5 out of 5

"Great platform and customer service"

What do you like best about Omnisend? It is simple to use and has advanced features. Customer support is great. Salma helped us solve many issues.

AS

Anna S

08/15/23

5 out of 5

"Great way to create campaigns for business"

What do you like best about Omnisend? It is very easy to use . I love you can make a reoccurring campaign easily and effortlessly. I love being able to also send email blast out to customers . It is the cream of the crop of products

AS

Anna S

08/15/23

5 out of 5

"Great way to create campaigns for business"

What do you like best about Omnisend? It is very easy to use . I love you can make a reoccurring campaign easily and effortlessly. I love being able to also send email blast out to customers . It is the cream of the crop of products

AU

Anonymous User

07/28/23

5 out of 5

"Excellent Onboarding for Cannabis"

What do you like best about Omnisend? 24/7 support — Karine took care of general inquiries and high level API php questions quickly and efficiently. Cannabis friendly for state-compliant/legal industry. API access with easy PHP integration. Email automation services with high throughput (no lagging/bounces). Dashboard tracks $ produced per email, and it provides invaluable insights for those with that need. Omnisend is Awesome!

RM

Ruta M

07/28/23

5 out of 5

"Very good chat with Salma"

What do you like best about Omnisend? The support is amazing! Salma helped with my problem, where I was stuck. What do you dislike about Omnisend?