Olark Reviews in February 2025: User Ratings, Pros & Cons

"Simple to learn"

What do you like best about Olark? Easy to understand interface. Great introduction to chat support. What do you dislike about Olark? There were several instances of okay being down, much so customers accused us of lying about or chat support hours. Recommendations to others considering Olark: If you're looking for user friendly product that's easy to learn, this is your product. What problems is Olark solving and how is that benefiting you? Connecting in real time with customers. Quicker ...

"Olark Review "

What do you like best about Olark? Great chat platform have use for over two years software is up-to-date and efficient between agents and the web What do you dislike about Olark? The lack of personal communication face to face Recommendations to others considering Olark: Yes What problems is Olark solving and how is that benefiting you? Better communication among employees

"Olark Review "

What do you like best about Olark? Great chat platform have use for over two years software is up-to-date and efficient between agents and the web What do you dislike about Olark? The lack of personal communication face to face Recommendations to others considering Olark: Yes What problems is Olark solving and how is that benefiting you? Better communication among employees

"Great Service! "

What do you like best about Olark? I like the easy outline of the website. What do you dislike about Olark? I do not have any dislikes! I think the entire experience is amazing and I would definitely recommend anyone to this site. They are just amazing and great! What problems is Olark solving and how is that benefiting you? I am solving customer service issues through Olark.

"Olark works awesome most of the time "

What do you like best about Olark? Their customer service is amazing. Whenever they mess up or it fails( which isn’t often), they always reach out and let us know and try to fix it as soon as possible. It’s really user friendly and efficient What do you dislike about Olark? It would be nice if you could see more info on what the customer is doing. Also it’ll look like the customer is typing for a really long time when their not. If they could change that to where it says customer stopped ...

"Lets chat"

What do you like best about Olark? It is very user friendly and has the ability for anyone in our company to work with. It has helped out customers get a faster response to their questions or concerns for their visits, treatment and results. What do you dislike about Olark? It would be great to have a options for the customer to pick their language to better assist them in asking their questions or concerns. A translator button would be great. Over the years we have found that there are ...

"Lets chat"

What do you like best about Olark? It is very user friendly and has the ability for anyone in our company to work with. It has helped out customers get a faster response to their questions or concerns for their visits, treatment and results. What do you dislike about Olark? It would be great to have a options for the customer to pick their language to better assist them in asking their questions or concerns. A translator button would be great. Over the years we have found that there are ...

"Olark Review"

What do you like best about Olark? Olark is a great reporting tool that pulls in the most important google analytics data that you choose and put it in a dashboard for you that you can send directly to your clients for easy transfer of metrics and reporting What do you dislike about Olark? There is not really much that I dislike about Olark. The only thing I would say is that for some reason I cannot add users to my account, my whole team has to use one log in which is a little ...

"Olark Review"

What do you like best about Olark? Olark is a great reporting tool that pulls in the most important google analytics data that you choose and put it in a dashboard for you that you can send directly to your clients for easy transfer of metrics and reporting What do you dislike about Olark? There is not really much that I dislike about Olark. The only thing I would say is that for some reason I cannot add users to my account, my whole team has to use one log in which is a little ...

"Olark has some helpful features "

What do you like best about Olark? I like the ability to transfer chats, see analytics on the team and chat into their support team. What do you dislike about Olark? Olark does not easily integrate its analytics into Salesforce. What problems is Olark solving and how is that benefiting you? Customer Support, live chat on our website to help customers with their issues in our software.