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9.4

Spot Score

Olark - Live Chat Software

Olark Reviews in February 2025: User Ratings, Pros & Cons

Connect with customers. Streamline communication. Boost conversions.

4.3

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Olark Reviews & Ratings

4.3

Very Good

Based on 729 ratings & 250 reviews

Rating Distribution

Excellent

(146)

Very Good

(74)

Good

(18)

Poor

(8)

Terible

(4)

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Showing 21-30 out of 250

TA

Thomas A

11/25/20

4 out of 5

"Decent chat system"

What do you like best about Olark? Easy to set up, works pretty well. Not expensive versus some chat solutions. What do you dislike about Olark? A proper desktop client would be useful for our customer service team. What problems is Olark solving and how is that benefiting you? Live chat is useful for our customers.

JA

Javelin Alerts

07/24/20

1 out of 5

Honest Review | Inquiry

Hi World!Noticeably, a spoofed 'malware' product.Greatest acknowledgement,JI

JA

Javelin Alerts

07/24/20

1 out of 5

Honest Review | Inquiry

Hi World!Noticeably, a spoofed 'malware' product.Greatest acknowledgement,JI

CG

Chitvan G

11/30/19

4.5 out of 5

"Olark"

What do you like best about Olark? Useful for online chatting... user interface is slow interactive and new users can use it efficiently What do you dislike about Olark? Need to add some more functionality like stickers and file sharing options with security Recommendations to others considering Olark: You can have free trial so have free trial and after that u will find it useful... u will use it by giving some little amount What problems is Olark solving and how is that benefiting ...

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CG

Chitvan G

11/30/19

4.5 out of 5

"Olark"

What do you like best about Olark? Useful for online chatting... user interface is slow interactive and new users can use it efficiently What do you dislike about Olark? Need to add some more functionality like stickers and file sharing options with security Recommendations to others considering Olark: You can have free trial so have free trial and after that u will find it useful... u will use it by giving some little amount What problems is Olark solving and how is that benefiting ...

Read more

AU

Anonymous User

10/15/19

5 out of 5

"Great Chat Service!"

What do you like best about Olark? It allows our entire team to be in live chat through the day to be able to serve our customers the best way possible. What do you dislike about Olark? I wish we could see everyone that is logged into the chat at the Same time What problems is Olark solving and how is that benefiting you? We can communicate with customers who need to solve a problem quickly but can’t get on the phone.

AP

alfonso p

10/01/19

4.5 out of 5

"great chat platform"

What do you like best about Olark? We started using Olark a few months back and thus far have liked that it's straight forward, and integrates with helpscout. What do you dislike about Olark? The only thing I'd say needs work is the price for add on features. It seems that the price per user makes sense, but everything else is priced in a way to make it unattractive Recommendations to others considering Olark: Definitely make sure whatever program you decide on integrates with your email ...

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AP

alfonso p

10/01/19

4.5 out of 5

"great chat platform"

What do you like best about Olark? We started using Olark a few months back and thus far have liked that it's straight forward, and integrates with helpscout. What do you dislike about Olark? The only thing I'd say needs work is the price for add on features. It seems that the price per user makes sense, but everything else is priced in a way to make it unattractive Recommendations to others considering Olark: Definitely make sure whatever program you decide on integrates with your email ...

Read more

AU

Anonymous User

09/24/19

4 out of 5

"Easy to use and great UI"

What do you like best about Olark? Olark is very easy to use. I like the different chat features like automatic pop-up and the ability to toggle it on/off. What do you dislike about Olark? Lack of metrics. I wish there was a way to group similar keywords and measure by them. What problems is Olark solving and how is that benefiting you? We are solving our inability to chat on our website. Benefits include people chatting with us because of automatic pop-up when they arrive to the site.

川上 龍也

09/23/19

5 out of 5

icecream Screen Recorder Support…

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