Octoparse Reviews in April 2025: User Ratings, Pros & Cons

It is the best scraping program I have…

It is the best scraping program I have ever tried.At first it can be somewhat complex to learn but thanks to Vanny's support I have been able to solve the problems. I recommend it.

Powerful Tool with Excellent Customer Service

Well documented and easy to use with an extensive knowledgebase that includes tutorials. When faced with complex challenges the support team responded the same day with detailed instruction and examples that resolved my issues. With no programming, I am able to scrape data three levels down, clean the data, and format the results to meet my needs. Leveraging the cloud service, I am able to run multiple jobs on a schedule, then download the data when I need it.

Great customer service

Great customer service. The support team was quick to reply and each issue I faced was successfully resolved. The software does its job. I was especially satisfied with the Cloud Extraction.

Octoparse is one of the top…

Octoparse is one of the top data-scrapping tools, it eases the user's job to export the refined data of top social networking sites & e-commerce sites. It doesn't require any technical coding background to export the data. There are various templates created and the user should just attach the URL of specific social media page. Also, I appreciate the efforts of Support Team. They have been generous, approachable and ethical at their work.

Great Customer Support and a Good…

Great Customer Support and a Good ScraperI have some websites to scrape weekly to get the most updated data for my business. After I first emailed them with my project details, they got back to me very quickly with some sample data. We jumped into a call soon and confirmed the receiving date of crawlers. I went for a package solution with free crawler set-up quota. Quite good for businessmen who have no time to play around with some advanced features.

the software is janky and takes some…

the software is janky and takes some time to master. however, the customer support was super helpful. they were responsive and even troubleshoot my task in order to make it work properly.

DONT USE OCTOPARSE

I would not recommend Octoparse and their customer service at all! I signed up for their $249 subscription to try their product for 14 days and would then unsubscribe if it didn't meet my needs. I did not manage to unsubscribe and $249 was withdrawn from my account. I could then see on their website that there is a "5 days money back guarantee if you are not 100% satisfied with our product" politic. I contact their support about this where they inform me that I can not get my money refunded ...

Nice tool to get great amount of web data

There are transparent pricing and reminder emails so I am not confused about the payment issue. I want to recommend it if you are not a programmer, and want to gather a great number of data for analysis and research. This software is easier and more friendly to people who cannot code, and you can collect info from multiple websites, into a structured spreadsheet. This tool just tremendously improves my efficiency while conducting my research. Thanks a lot!

Complicated

If you want the software to do more than the basic stuff, it gets hard to impossible, even if it looks simple to do, maybe you have to think chinese... Though it`s possible, and then works well.

the programs are written in chinese-…

the programs are written in chinese- the reviews are fake- they dont return the funs and Paypal is closing their account but they keep on opening new ones with new email address. CHINESE SCAM